• Customer Relations Manager Job at ArtCaffe

  • Posted on: 26 January, 2017 Deadline: 30 January, 2017
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  • A warm and inviting space filled with fresh cut flowers, an overflowing bookcase, freshly baked breads & patisserie, the heartwarming scent of fresh coffee and relaxing music set within some of Nairobi’s most dynamic malls; Artcaffe is a haven from hectic city life. We give our customers a place to rest and relax over great food and drinks made by our passionate team of chefs, baristas and mixologists, to ensure each visit is a memorable experience. Known for its unique design sense, Artcaffe is an inspirational place where business meetings and conversations come to life and friends gather to relax on our spacious outdoor balconies, to enjoy our full-service cocktail bars and watch the sunset. Our locations are open from 7am to midnight, and have free WIFI. Should you be at home or in the office and can’t make it to your nearest branch, simply call 0709 202020 and we’ll bring your favorite delicacies to you through our efficient delivery service. Our Vision, Our Passion Founded in 2009, Artcaffe has maintained its vision of providing high quality and consistency in its food and service. We are driven by our passion for excellence and are constantly growing and improving on our service delivery. We are also proud of our ever-expanding family of over 700 staff who are constantly reaching higher personal and professional goals. It is our firm belief, that by investing in our people, through consistent training, we are lifting the level of expertise in the local industry and by extension, creating a flourishing investment climate for our country.
     

    Customer Relations Manager

     

    The experienced candidates should possess the following:

    • Have at least a Diploma in Public Relations and should recently have held an active post in social media management.
    • Have experience in event planning and coordination.
    • Have excellent interpersonal skills and have the ability to train and lead a team.
    • A background in the hospitality industry will be an advantage.
    • Knowledge of foreign languages will be an advantage.
    • Creative and able to work under pressure
    • Excellent organizational skills and attention to detail;
    • Problem-solving skills and diplomacy;
    • Ability to manage budgets;
    • Flexible and adaptable approach
    • Good contacts

    Method of Application

    Interested and qualified candidates should send their CVs with cover letter with the position they are applying for as the e-mail subject by 30th January 2017 to hr@artcaffe.co.ke

    They should indicate their current and expected salary on their CVs. Interviews are currently on going

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