Sales Public Sector- Parastatals at IBM

SALES PUBLIC SECTOR

The role of the Sales Public Sector is to implement business and sales strategy utilizing face to face IBMers, business partners and marketing to achieve business objectives.  Sales objectives include revenue, profit, services signing's and customer satisfaction, etc in particular with the government.  This requires a thorough understanding of the local marketplace, marketing management and strategy, sales strategy, IBM partner guidelines and capabilities.   He or she uses the appropriate distribution channels that are designed to meet the client's business objectives and provide a significant financial return to IBM.  He/she maintains effective business relationships with senior management and executives and, as required, influences client executive management.   He /she are accountable for total customer satisfaction, market participation, IBM efficiency and effectiveness, and revenue within the territory and may act as the senior IBM interface with some key customers. He/she will assume additional responsibilities as assigned.

Communication/Negotiation:

• Leverages all IBM face-to-face seller and Business Partner resources, negotiating common goals and approaches to optimize revenue and customer satisfaction.
• Negotiations, some complex, result in agreements of all areas involved.
• Gives guidance to other professionals on IBM and local policies, strategies, and practices.

 Problem Solving:

• Conflict Resolution and Business Decision Making
• Demonstrates the skills proficiency levels for this profession position.
• Identifies and analyzes unique and the most complex situations for major clients and provides guidance in the development of appropriate solutions, while defining innovative and visionary concepts in a strategic environment.