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  • Posted: Mar 6, 2017
    Deadline: Mar 10, 2017
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    Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communicat...
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    Environment Manager

    Responsible for planning and implementing the Health, Safety and Environment strategies, managing and developing HSE programs.

    Duties for the Environment Manager Job

    • Ensure compliance with Kenyan Environmental, Health and Safety Laws and requirements and Telecom Kenya’s HSE policy and procedures
    • Evaluate the workplace environment and develop safety-management policies that identify and define the safety responsibilities of all employees
    • Continually maintain an appropriate level of awareness, knowledge and preparedness across the organization,
    • Liaise with relevant regulatory authorities on securing new, and reporting on existing operations, permits and licences
    • Monitor HSE performance against approved plan and propose corrective / preventive actions necessary for continual improvement of HSE and its perfomance indicators
    • Lead formal risk assessments for the evaluation and management of occupational HSE hazards across the company’s activities.
    • Coordinate with various departments/functional units to identify key risk areas and priorities, produce and maintain HSE risk registers
    • Engage with, audit and report on, third party contractor and subcontractors required to meet TKL HSE policy and procedures.
    • Produce ad-hoc incident reports, investigate root, underlying and direct causes, maintain an Incident Register
    • Produce a monthly dashboard with KPIs
    • Produce and update the HSE risk register
    • Develop any reporting formats and contents for the benefit of the Management or the Board
    • Advise the Chief Chief HSE & Security Officer on day-to-day basis on HSE issues and supporting the routine reporting of HSE performance to the Board
    • Establish HSE objectives, set clear targets to direct report(s)
    • Provide coaching to staff to ensure required standard of performance
    • Staff development through participation of staff in training, workshops, seminars and courses
    • Coordinate and manage the development and implementation of TKL’s existing HSE policy and procedures towards Best International Practice, HSE Reguations and Standards
    • Set corporate targets and goals for HSE performance improvement

    Environment Manager Job Qualifications

    • Bachelor Degree in Environmental Health, Safety Engineering or Occupational Health or equivalent
    • Over 5 years relevant experience, of which 3 years should be in a managerial or role in Health Safety Environment
    • Professional qualifications in HSE
    • Practical experience in Kenyan HSE regulations and the use of formal HSE risk assessments.
    • Familiarity with international Environmental Management Systems and Health and Safety Management Systems
    • Knowledge of HSE in telecommunications, property, infrastructure, construction or extractive industries
    • Recognized membership or qualification of an international Environment, or Health & Safety organization

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    Data Account Manager

    He/she will oversee the conceptualisation, planning, development and implementation of Account Management within Carrier Services activity.

    Duties for the Data Account Manager Job

    • Engage with customers at the Executive level to understand their overall strategy and key business drivers; strive to develop a roadmap with the customer that facilitates progression towards the expansion of Orange services
    • Develop multi-level and multi-functional relationships (Wholesale & Carrier services, CEO, CFO, CIO, and other Business Unit Leaders) to drive data solutions that provide value / benefit relative to the customer’s respective business needs; deepen and widen relationships with a longer term focus.
    • Understand the customer’s business and interco strategy; map these requirements to industry trends, as well as with existing customer requirements where Telkom Kenya Carriers solutions will help to provide value.
    • Participate in the establishment and running of regional POPs to meet Telkom Kenya’s strategic and growth requirements in those countries
    • Responsible for overall account management, account development, relationship and sales development. Working with the expanded team provides overall account strategy and direction
    • Serve as customer advocate, accountable for escalation and proper customer positioning on all issues pertaining to customer satisfaction with the authority of representation across organizational and departmental boundaries
    • Ensure maximum customer exposure and response to business development requirements through a proactive approach of periodic reviews with key contacts within the organization
    • Ensure that all account plans, organizational charts, and related documentation at both the executive summary level and line management detail level are kept current
    • Provide overall leadership and management of critical departments, resources, and processes relative to the customer including legal, product pricing, commercial management relative to contract agreements, price books, pricing tools, one-off deal specific bids, etc. and insure that the customer contract is kept up-to-date.

    Data Account Manager Job Qualifications

    • Bachelor’s Degree in Telecommunication, Business, Marketing or other relevant field.
    • Minimum of 8 years’ experience in consultative selling and relationship management within multi-national companies.
    • Proven track record in selling high dollar value services
    • Master of Business Administration is highly recommended
    • Membership in related professional organizations
    • Understanding of Telecom sector as well as associated strategies and business challenges
    • Identification and development of key partners and vendor relationships to maximize Telkom Carrier Services’ ability to provide best solutions to the customer.
    • Engage and partner with customer at the Executive level
    • Recognize and assess customer’s key business drivers and challenges
    • Quantify and articulate costs/benefits of investment in strategic IT solutions
    • Develop level of credibility that positions Telkom Carrier Services to collaborate on construction of customer business cases
    • Ability to develop risk assessment documentation, which supports solution investment and quantifies bottom-line ROI

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    Product Manager

    The Product Manager for IP Data and Managed Services manages the portfolio dedicated to Carrier customers to protect long-term value, increase revenue and profitability growth for the department. It encompasses: management of the full product life cycle from development to pruning; launch of product improvement or new product lines; Products’ P&L optimization; and Product dashboard publication

    Duties for the Product Manager Job

    • Develop and monetize IP Data Products & Managed Services as conceptualized through business development and wholesale customer needs & requirement
    • Manage the products portfolio lifecycle of IP Data and Managed Services by:
    • Improving existing Product with new features, value added services, options, …
    • Launch new Product developments
    • Preparing end of Product life
    • Manage and optimize Products’ P&L
    • Optimize costs with support of Technology, Data Support Analyst and Service Delivery Team
    • Optimize revenues by adopting right pricing structure and strategy so to grow volumes and develop market share
    • Lead Product Dashboard improvement or new development by managing Time To Market (TTM) internal process
    • Provide pre-sales support to the sales team by preparing the right commercialization tools to for standard offerings and leading the bid management process of non-standard solution/complex tenders
    • Plan 3 years Product roadmap with Pruning, introduction of new features or development of new products
    • Establish and maintain good relationship with Technology Division & Data Support Analyst to analyze actual Product’s performances, possible improvements, new features or services.

    Product Manager Job Qualifications

    • Degree in engineering, data processing or business management
    • At least 3 years’ experience in the telecommunication industry
    • Good knowledge of telecom industry with preferably good understanding of data products & managed services
    • Excellent command of project management including product specification, and IT developments
    • 2 to 6 years’ experience in a similar position

    Method of Application

    This position is open to Kenyan citizens only. If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.

    Application should be sent by latest 10th March 2017 , please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.

    Apply through recruitment@telkomkenya.co.ke and ensure the job title is quoted on the subject field. Only shortlisted candidates will be contacted.

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