Job Opportunities at Duma Works

Studio Business Manager Job Duties and Responsibilities

• Plan, prepare and meet operational needs for Yoga and wellness programs, workshops and events.
• Fostering a customer service culture.
• Drive the studio’s revenue by increasing membership, packages, workshops and recommending other special packages.
• Maintain excellent relationship and constant communication with all clients and instructors.
• Address all the instructor needs/concerns and report to the firm manager and/or director.
• Address all client concerns and report to the firm manager and/or director.
• Ensure all areas of the studio are always clean, tidy and organized appropriately.
• Promote special events and workshops.
• In charge of general studio maintenance.
• Develop, communicate and enforce the studio’s policies.

Requirements for the Studio Business Manager Job

• 2 or more years of experience in a similar role.
• Prior experience managing a team
• Degree/Diploma in a relevant field of study
• Previous experience working in the hospitality industry is an added advantage
• Experience in marketing or advertising campaigns is a plus

Essential Skills

• Management /proven leadership skills
• Excellent communication skills
• Attention to details
• Excellent customer service skills
• Problem solving skills

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Office Messenger/Rider Job Duties and Responsibilities

• Highly skilled in picking up and delivering items to their ultimate destinations
• Track record of verifying delivery information, for instance names, addresses, and contact numbers
• Competent at planning and following the most resourceful routes for delivery
• Proven record of collecting essential payments and signatures from customers
• Ability to record package delivery information, for example time of delivery and recipient’s name
• Profound ability to communicate verbally with customers in a professional manner
• Able to complete paperwork accurately and completely
• Dedicated and meticulous – high level of accuracy and attention to detail

Requirements for the Office Messenger/Rider Job

• Must have valid Driving License and Good Conduct,
• Experience of working for corporate/company as a rider,
• Experience riding in Nairobi
• Good geographical knowledge of Nairobi and it’s environs,
• Good integrity and clients handling skills and must be able to perform any other duty that may be assigned from time to time.