National Account Manager Job at WTS Energy

Responsibilities:

SALES

• Identifies and pursues sales opportunities and leads which may come from meetings, clients, other sales force, vendors and others.
• Supports the allocated global / regional account manager with their global acquisition strategy and leverage global deals to win locally, including sign off of a local account plan aligned to the global account plan.
• Ensures all contracted revenue streams from won opportunities are being accounted for in all allocated accounts.
• At any time after the probationary period have a total qualified pipeline value of open opportunities greater than 5 X TCV target.
• Maintains allocated pipeline product and country mix to reflect the strategic aims of the business aligned to specified objectives.
• Maintains company CRM tool in an up to date state with all required data at all times such as customer contacts, account plans, customer landscape e.g. wallet share and diary events.
• Ensures customer satisfaction scores are constantly improving by measurement through approved organisational policy and tools.

Documentation and Reporting

• Keep Salesforce updated at any given point in time
• Populate Salesforce with correct contacts and details of the customer
• Follow the laid process of the department
• Deliver an agreed minimum incremental total contract value (TVC) of business per annum or pro-rata if starting mid-year.

Collaboration

• Coordinates with internal Product Development
• Coordinates with external solution suppliers
• Engages with Liquid’s internal departments to confirm that the proposed solution can be delivered and supported.
• Assesses the customer satisfaction of the solution, capturing lessons learned and sharing these with the appropriate teams to drive improvements.

Financial

• Responsible for managing a portfolio of opportunities with a specified Total Contract Value.

Typical Outputs

• Proposal & RFP documentation
• Business cases and financial illustration