• Job Opportunities at Highlands Mineral Water Company

  • Posted on: 26 July, 2017 Deadline: Not Specified
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    Highlands Mineral Water Company Limited, established in 1954, is one of the pioneers of the soft drinks industry in Kenya. Our product range includes Highlands bottled water, Highlands Cordials, CLUB carbonated soft drinks and RIO ready-to-drink juices. All Highlands products are quality certified by the Kenyan Bureau of Standards.

    Supply Chain Planner


    Job Purpose:

    As supply chain planner, responsibilities include both demand management and inventory planning of all product lines, raw and packaging materials. The planner ensures an adequate supply of product to service customer needs while minimizing working inventory investment by assessing demand activity. The planner will reflect demand changes in our planning systems to ensure high accuracy of forecast needs and ensure accuracy in inventory records, material usage history, and forecasting files.

    Responsibilities (Functions and Duties)

    1. Responsible for end-to-end planning of inventory from purchase requisition to customer invoice

    2. Develop production and inventory management plans to support sales and promotions

    3. Facilitate meetings with sales teams to valid forecasts over and above core business sales.

    4. Conduct root case analysis when necessary

    5. Identify current and potential product shortages, develop and execute recovery, advise stakeholders of status and recovery plans.

    6. Constant interaction with sales and assessment of demand requirements. Reflect changes in SKU level forecasts.

    7. Coordinate SKU level unit forecasts with agreed to Product Category revenue expectations.

    8. Achieve consensus on operating plans and inventory goals.

    9. Provide reports and requested information to management as needed.

    10. Develop systems and procedures required to meet service and inventory turn objectives.

    11. Maintenance and daily management of the MRP – SAP B1

    12. Schedule production for specified products and production lines, understanding all physical and crewing constraints on the lines planned.

    13. Monitor factory performance, challenging and understanding where performance is different from what was expected.

    14. Monitor stock cover daily, avoiding stock outs and overstocks where possible, raising these at the Daily Operations Review meeting.

    15. Monitor the daily availability of materials (packaging & raw), challenging as necessary when materials are not available as required.

    16. Capacity balancing of products across lines, using APS set up to ensure lines are not overloaded. If balance cannot be achieved with the constraints of production/crewing, raise this at the Sales & Operations Planning Meeting.

    17. Ensure run rates, inventory targets, batch quantities, changeover times and other data key to planning accuracy are regularly reviewed and maintained correctly in appropriate systems.

    18. Understand forecasts for specified products, monitor accuracy and challenge where necessary.

    19. Ensure all plans are feasible in terms of material supply, notify relevant stakeholders of potential material shortfalls.

    20. Liaise with the commercial team on day to day scheduling/stock issues.

    21. Coordinate product launches effectively to eliminate unnecessary line downtime and packaging/material waste.

    22. Ensure a complete and comprehensive Master Production Schedule is generated at the required intervals.

    23. Ensure required reports and KPIs are generated at the necessary frequency, monitored and utilized correctly to ensure improvement actions are generated and completed.

    24. Manage the monitoring of finished goods and highlight any potential write off in line with departmental procedures for a planning/commercial decision to be made to minimize impact

    25. Take an active part in the continuous improvement of all operations.

    26. Deliver on the implementation of HMW-World Class Operations.

    Performance Measures and Targets:

    · Optimize line efficiency through effective scheduling

    · >97% forecast accuracy

    · Fixed plan (within specified time periods by product type)

    · 100% feasible plan with respect to production constraints and material supply

    · Supplier Performance – OTIF

    · Inventory days as well as Inventory Turns – Working capital investment on different inventory classes.

    Role Reports

    1. Weekly Supplier Performance Report

    2. Weekly Imports (Raw & Packaging) Materials Tracker

    3. Sales & Operations Planning Report


    1. Minimum of 6years experience in FMCG sector in a busy food or beverage manufacturing firm.

    2. Minimum 4 years in a warehousing, logistics, supply chain or similar environment.

    3. Substantial previous experience in a complex environment, working with multiple stakeholders.

    4. The role is primarily analytical but also requires strong problem-solving ability and good decision making in a fast-paced environment.

    5. It also requires strong internal relationship management with cross­-functional activities spanning the finance, sales & marketing, logistics, production and inventory teams.

    6. Computer literate – preferably SAP Business 1 (ERP) and application packages.



    · Bachelor degree in Supply Chain or equivalent education and experience.

    · 3 - 4 year’s experience in product planning and/ or supply chain.


    · ERP system experience preferred

    · APICS CPIM/CSCP, CPSM certification completed or in progress, preferred

    · Knowledge and understanding of Supply Chain concepts and application

    · Trained in Six Sigma; yellow or green belt.

    Specialist knowledge required:

    · Good understanding of Supply Chain Metrics

    · Oracle application experience preferred.

    · Hardworking, action-oriented, and results driven.

    · Proficiency in MS Office suite. Intermediate/Strong skills in Microsoft Excel (pivot tables, vlookups, hlookups)

    · Willingness to cooperate and accept added responsibilities.

    · Good understanding of Master Data and Databases

    · Experience in process improvement initiatives

    · Inventory leadership.

    · Commercial acumen.

    Behavioral Competencies:

    · Excellent verbal and written communication skills.

    · Ability to bond with sales & marketing organization.

    · Team player, experience in working in a highly cross-functional organization

    · Ability to effectively communicate and coordinate with all levels of the organization.


    Qualified candidates are encouraged to apply with CVs attached.

    Logistics Manager


    Job Purpose:

    • Facilitate and manage activities and personnel engaged in physical distribution of product: shipping, receiving, finished goods, and warehouse.
    • Develop and implement processes and initiatives to support manufacturing, Suppliers, Customers, and ensure HMW compliancy to government rules and regulations.
    • Introduce processes to reduce logistics costs while improving cycle time to meet Operation directives.
    • Direct, manage and coordinate logistics, warehouse, 3rd party transportation and customer service activities.
    • Lead and direct strategic planning for logistics and customer services.

    Responsibilities (Functions and Duties)

    1. Strategically plan and manage logistics, warehouse, transportation and customer service in the inventory team.

    2. Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers

    3. Create and implement best practice logistics principles, policies and processes across the organisation to improve operational and financial performance

    4. Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels, eliminating obsolete and off-spec material, and reduce aging material.

    5. Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports, Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement

    6. Develop methods and procedures for scheduling of raw/ packaging materials from suppliers to support manufacturing in achieving customer demand and minimizing cost impacts.

    7. Develop and maintain transportation system to regional customers that ensures business needs are met.

    8. Manage customer service activities including order entry, customer satisfaction, interface with sales, production, labs, regulatory, and quality ensuring that HMW’s customer service creates competitive advantage in marketplace including resolving critical customer complaints.

    9. Create, manage and achieve the overall logistics and customer service department budgets.

    10. Ensure Company is in compliance with laws and regulations regarding transportation, including hazardous materials.

    11. Resolve any legal issues pertaining to transportation/distribution

    12. Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational and personnel policies and procedures.

    13. Safeguard warehouse operations and contents by establishing and monitoring security procedures, controls and protocols.

    14. Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met.

    15. Participate in personnel development at all levels through talent acquisition, performance management, coaching, providing opportunity for high performers, education, communication, expectation setting, and self-actualization.

    16. Direct, optimize and coordinate full order cycle Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

    17. Arrange and plan out warehouse, catalog goods, plan routes and process shipments

    18. Meet cost, productivity, accuracy and timeliness targets while maintaining the metrics and analyzing data to assess performance and implement improvements.

    19. To ensure that Inventory Control Practices are adhered to at all times, safeguarding any losses and or unaccounted losses at any given time.

    20. Manage the efficient dispatch of Sales Orders in line with the Customer promise of ‘On Time-In full’ in support of the commercial objectives of the Highlands.

    21. Deliver an efficient/ optimization of Highland’s owned/ leased trucks in order to reduce the cost of 3rd party hired transportation.

    22. Maintains a constant and critical appraisal of all Logistics activities and costs within the function by directing the team to manage all achievable resources so that company products are stored, handled and distributed to the agreed standards at optimum cost.

    23. Builds a culture of operational excellence within the team by providing leadership, motivation, coaching and mentoring.

    24. Effectively manage and improve the Logistics related working capital within the agreed limits i.e. Inventory.

    25. Champions the implementation and embedment of EOSH and ISO requirements in the immediate area of operation.

    26. Provide a source for data related to quality of products, customer feedback and give an analysis that guides decision making.

    27. Determine and liaise with Human Resource & Chief Operating Officer on Staff training and development.

    28. Effectively deal with any depot related staff issues as required.

    29. Perform Annual staff appraisals and review.

    30. Perform or cause to perform Daily reconciliations for both stocks and deposits

    31. Approve annual leave for all staff and ensure replacement staff are organized.

    32. Prepare draft annual operating/ capex plan.

    33. Perform related duties as assigned or as the situation dictate.

    34. Deliver on the implementation of HMW-World Class Operations in the Logistics function.

    Performance Measures and Targets:

    1. Improvement in overall accuracy of Inventory – Inventory Accuracy score based on Cycle Counts.

    2. Customer Service performance – On Time In Full.

    3. Vehicle Turn-around Time.

    4. Stock Losses (Shrinkage) from Monthly Stock Take – at less than 1% of Sales and reducing.

    5. Improve on Stock Availability through coordinating Timely of Timely production

    6. Monitor – Fuel Usage per Kilometer – on a Weekly / Monthly basis.

    7. Ensure Vehicles comply to the Service Schedule.

    8. Drive for increased Trips per Vehicle – Weekly/ Monthly.

    9. Working with the OVM provider – improved MTTR & MTBF

    10. Expenses maintained below the Budget.

    11. Ensure no breach to Highlands Processes, standards and practices – both operational & financial.

    12. Ensure Adherence to HMW-Quality Management System

    13. Compliance to regulatory and statutory requirements; KEBS, NEMA & EOSH Act

    14. Implementation progress of HM-World Class Operations

    Role Reports

    1. Present Logistics during Daily Operations Review meetings

    2. Present Monthly Logistics summary report during Monthly Operations Review and Sales & Operations Planning meetings.

    3. Regular reports on Performance – Warehouse, Dispatch and Operations.


    1. Minimum 5 years in a warehousing, logistics, supply chain or similar environment.

    2. Substantial previous experience in a complex environment, working with multiple stakeholders.

    3. Excellent analytical, problem solving and organizational skills

    4. Ability to work independently and handle multiple projects

    5. Having strong communication skills to manage the internal and external stakeholder expectations

    6. Strong leadership talent, interpersonal and organizational skills

    7. Ability to make Decisions under pressure

    8. Good commercial and business understanding

    9. Analytical approach and problem diagnostic skills.

    10. Computer literate – preferably SAP Business 1 (ERP) and application packages.



    · Degree in Business, Transportation/Logistics Management or Supply Chain.

    · Minimum 5 years in a warehousing, logistics, supply chain or similar environment.


    · Trained in Six Sigma; yellow or green belt.

    Specialist knowledge required:

    · Thorough knowledge of Operations procedures, supply and logistics.

    · Attention to detail and clear levels of ownership.

    · Proven leadership skills with an eye for continuous improvement of teams and methods of working.

    Behavioral Competencies:

    · Proven ability to maximize output from teams.

    · Strong ability to think through and analyze complex problems

    · Strong commercial mentality and creativity.

    · Responsiveness – addresses issues effectively, with a strong focus on action.

    · Accountability – drive accountability and takes responsibility accordingly.

    · Confident, enthusiastic and passionate person

    · Ability to manage and deliver on complex projects.

    Method of Application

    Use the link(s) / email(s) below to apply on company website.

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