Branch Manager at LivelyHoods

This enthusiastic, confident and detail-oriented individual will work closely with our regional operations managers, to coordinate the day-to-day operations of the branch and the success of the Sales Agents attached to that branch.

Branch Manager Job Responsibilities

• Supervising the daily check-out and check-in of inventory.
• Meticulous weekly uploading of stock counts to the ODK data sharing system
• In-depth product knowledge such that you can build a strong case for selling products and handle questions relating to products.
• Managing the performance of the Sales Agents at your branch, including collecting contacts, assigning agents’ daily checklists, and recording attendance.
• Close collaboration with the Regional Operations Manager to achieve branch goals.
• Managing and conducting monthly LivelyHoods customer surveys and maintaining a close relationship between LivelyHoods and customers.
• Maintaining the balance of the petty cash in the branch, and reporting all incoming and outgoing cash flows to the Operations manager
• Maintaining a sufficient supply of LivelyHoods-brand receipt books, uniforms, backpacks and other materials.
• Formulating, proposing and later executing additional ideas that may improve in-branch sales or operational efficiencies.

Requirements for the Branch Manager Job

• Comfortable with the use of emails, quick to pick up new technologies, and an easy communicator, both written and verbal
• Any business related diploma course with experience in sales or any equivalent
• Should be very organized, takes initiative and ownership over the branch
• Good presentation and customer service skills
• Detail-oriented, punctual, and thorough
• Good public speaker, and able to present information to a large group of people with confidence:
• Demonstrate Passion for social impact, environmental awareness and community development
• Fluent written and spoken English and Swahili.Knowledge of the native language is an added advantage

Conditions

The position will be based in Kisumu with some travel to Nairobi for training. The candidate should be willing to live and work in Kisumu and its environs and no assistance will be provided for relocation. Working hours are 8-5pm Monday to Saturday, with paid leave and a contract to be signed on agreement of the offer.

This is a full time position with a gross monthly salary of Ksh 15,000/- to 18,000/- among other benefits.