Latest Recruitment at Penda Health

Job description

What's the Job?

We are searching for a receptionist who can make our patients feel comfortable and satisfied, AND manage all the front office operations without breaking a sweat.

• Learn all about marketing and health outreach
• Chance to interact with people from all walks of life all day long
• Lots of opportunities to learn more about front office operations

Requirements

• Basic Computer skills
• Must have spent some time doing community based projects/work

Salary And Benefits

• Base Salary depends on qualifications and experience
• Full benefits including inpatient health insurance and dental care

Where is the opening?

We are a fast growing company with frequent openings at all our branches. Please fill out the survey during the application process to let us know where you would be willing to work. Preference will be given to candidates who are flexible about the work location.

Roles And Responsibilities

• Provide patients with a delightful experience at Penda Health.
• Keep track of all patient records and data – using paper and computer based record systems.
• Keep track of all cash and payment records. Issuing patients with accurate receipts every time.
• Build a wonderful relationship with every team member at Penda to ensure that everyone is ready to help each other and that conflicts don’t linger.
• Grow Penda’s patient numbers through proactive efforts in the community and through ensuring that patients are received to Penda in a positive way.
• Build an open community at the clinic where everybody is ready to learn from each other’s feedback and that from our patients.

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Job description

About The Role

This is a key clinical position that will provide critical impact on our ability to provide comprehensive primary care to our patients. We are looking for individuals who can ensure an outstanding patient experience while providing the highest quality laboratory results.

Key Benefits

• Learn all about clinic operations
• Training on many aspects of patient care
• Chance to interact with people from all walks of life all day long

Responsibilities

• Provide comprehensive laboratory services. You will see a large variety of patients from many different backgrounds who present with various complaints and have different laboratory needs.
• Help us grow our clinical services. As a start-up company with a big vision, every team member plays an integral role in transforming the healthcare system in Kenya. We are looking for everyone to contribute their creativity and energy toward realizing the vision of friendly, high-quality, affordable health care.
• Take on marketing and clinical management responsibilities. We take a team approach to everything we do at Penda. This means that our lab techs do much more than just work in the lab. Lab techs are expected to help with managing the petty cash at the clinic which will ensure all money is accounted for and are very involved in the relationship management of partnership in the community.
• Be a great teammate and go above and beyond. It’s part of your job to make sure you and your teammates love their work and that you share their work load with them when yours is lighter. This specifically means spending time in reception and triage when you don’t have patients. Work well with others go above and beyond what is expected from you

Requirements

• Outstanding patient interaction skills are a must
• Super friendly and fun – enjoys being part of a team
• Diploma, Higher Diploma or BSC in Medical Laboratory Science
• Fully proficient in lab services, including hematology
• Must have a license.
• Must be fluent in English and Kiswahili