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  • Posted: Oct 17, 2017
    Deadline: Not specified
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    Armada Human Capital offers dynamic human capital management solutions engineered to ensure success through understanding unique needs, harnessing fresh talent and enhancing performance.
    Read more about this company

     

    Store Manager Africa (Tanzania)

    JOB SUMMARY:

    To control, direct and manage overall operations of a store within the framework of the company policy, to ensure that the store meets its sales, expense and profit objectives

    PRIMARY RESPONSIBILITIES:

    • Budget & Expense Management:
      • Achieve monthly gross profit and turnover targets
      • Prepare and submit turnover and expense budgets
      • Prepare annual salary budgets
      • Control and maintain operational expense budgets versus actual turnover
      • Maintain controllable expenses in proportionate ratio to sales and within agreed budget level
      • Ensure that salary costs are maintained at the expected percentage to sales ratio
    • Merchandise & Stock Management:
      • Ensure the store is holding the full range of Store applicable merchandise
      • Ensure merchandise is displayed according to proportionate sales of promotional activities
      • Ensure departments are merchandised as per the merchandise standards of the MDD
      • Liaise with Merchandise Division with regards to stocks, pricing, standards and layouts and product performance
      • Ensure stockholding levels are in line with merchandising plans and with sales performance
      • Check merchandise movement to highlight slow sellers/good performers
      • Ensure the efficient selection of stock and ranges as per local market trends
      • Manage the discontinuation and suspension of stock as per business requirements
    • Shrinkage Management:
      • Ensure daily counts and audits take place and are authorized by management
      • Ensure all High Risk stock and Top 10 shrinkage departments are checked on receipt by management
      • Ensure the "safe" merchandising of certain products
      • Ensure that weekly departmental self-audits are accurately completed
      • Ensure training is be given on all procedures, as well as follow-up training in problematic areas for team members and security staff
      • Ensure spot checks on top 10 shrinkage item sales by security guards is conducted
      • Ensure 100% accuracy when completing registers and maintain a high level of search quality at the facility point
    • Sales Promotions:
      • Ensure that the store is geared to implement promotions effectively
      • Arrange promotions with suppliers
      • Oversee promotional signage from suppliers for display purposes
      • Set and adjust selling prices for locally organized promotions and in response to competitor pricing
      • Ensure that the weekly promotional leaflets are executed
    • Customer Service:
      • Ensure staff members are fully trained and competent in customer service and product knowledge so as to project a competent, efficient and customer orientated image
      • Ensure that customer complaints and after sales service are handled courteously, promptly and to the customer’s satisfaction in line with Company policy
    • Registrations /Policies / Procedures:
      • Ensure that all Company policies are adhered to
      • Ensure that working conditions are in line with Company policy, Wage Determination and Basic Conditions of Employment, Equity Bill and LRA
      • Ensure that team members are accorded fair treatment in line with Company policy
      • Know and adhere to the Industrial Relations policies to ensure that fair disciplinary hearings and grievance hearing take place
    • Team Management:
      • Promote a high level of moral and team sprit
      • Select, train and motivate team in order to achieve the required standards in all areas
      • Ensure that conditions of service are explained to team members and implemented
      • Obtain approval for the recruitment of additional team members
      • Discuss the dismissal of any team member with HR
      • Manage a store appointed HR Manager
    • Security:
      • Ensure that all security systems are implemented and efficiently maintained
      • Ensure that all team members are aware of and trained in their security responsibilities
      • Control and manage the Occupational, Health and Safety Regulations
      • Ensure that all team members are aware of the importance of shrinkage control
      • Liaise with the external security company and alarm companies to ensure that a high level of security is maintained in the store
      • Ensure receiving clerk and security officer do independent checks with regular spot checks by management
    • Training:
      • Ensure the provision of team training, if necessary with outside suppliers, in order to achieve maximum productivity within the store and to ensure the development of team
      • Liaise with Human Resources officers regarding all in-house training
      • Ensure a succession plan is in place in the store
      • Ensure that the relevant line managers are initiating and maintaining training
      • Identify training and development needs and ensuring execution by utilizing line managers and the Regional HR Manager for the region
    • General
      • Have knowledge of legislation that is applicable in the retail industry in the specific country
      • Maintain and uphold MDD ethics within the store
      • Update dashboard daily
      • Keep up to date with new systems and procedures which affect the retail industry
      • Undertake special projects as requested by the Store Operations Director
      • Supplier Relationship Management
      • Maintain good relationships with suppliers
      • Ensure the timely payment of supplier (cheques, cash and original documentation archived)
    • Negotiations
      • Negotiate, along with the HR Manager, wages with Unions
      • Negotiate with clearing agents and customs
      • Negotiate with suppliers to ensure efficient operations (promotions, stock, logistics, supply)
    • Logistics & Supply Chain Management
      • Manage the coordination of stock as per receipt from sea and air cargo
      • Ensure that item requests are placed timeously to prevent out of stocks
      • Ensure that the receiving process flow has been executed within the agreed turn around period
      • Ensure that the warehouse locator system is maintained to ensure that stock is readily available
      • Monitor outstanding supplier orders via daily audit reports
      • Monitor and maintain "Days Forward Cover" (DFC) as per company budget
    • Compliance
      • Liaise with Government tax regulators and inspectors from various Ministries
      • Manage the archiving of all statutory documents, import and export documents

    QUALIFICATIONS AND EXPERIENCE:

    • 10 years Retail Experience
    • Appropriate Judgment
    • Focus on the Customer/ Member
    • Manage Execution and Results
    • Plan and Pursue Team-Based Improvement
    • Increase Commitment
    • Supervise Associates
    • Manage Ethics and Compliance
    • Quickly Adapt

     

    go to method of application »

    Student attachment- Quality

    SUMMARY:  

    Our client is a FMCG company looking to hire a Quality Intern. 

    JOB PURPOSE:

    As a member of the Quality team, the attachee will support the Quality Officer in the execution of day to day responsibilities including and not limited to monitoring, controlling and maintaining the Quality activities at the site as per the set standards to ensure conformity to defined corporate Quality, local standards as well as statutory requirements. The Quality Officer ensures the delivered quality with respect to consumer and customer feedback and is actively involved in continual Quality improvements.

    MAIN ACCOUNTABILITIES; 

    • Learn and support in liaison with Quality officer, ensure that incoming raw materials, semi-finished and finished goods are timely analyzed as per specification designed by corporate Quality or as per local standards.
    • Support microbiologist and chemical analyst in the performance of microbiology tests on all finished products, line samples and raw materials as per established sampling plans.
    • Performs QC procedures according to laboratory SOPs to ensure accuracy of test results.
    • Ensures that laboratory productivity and turnaround goals are met through timely completion and review of laboratory testing.
    • Support team in the implementation of laboratory GLP manual and SOPs
    • Review of Quality SOPs

    KNOWLEDGE, SKILLS AND EXPERIENCE; 

    • A continuing student in Bachelor’s degree in Chemistry, Microbiology or Biochemistry, Environmental Health
    • Experience in use of analytical equipment HPLC, GC, FTIR etc. and microbiological testing
    • Strong analytical skills.
    • Task oriented and a team player
    • Excellent knowledge of GLP, GMP
    • Good computer skills; SAP and MS Excel experience preferred.
    • Ability to persuade and influence others. 
    • Ability to develop and deliver presentations. 
    • Ability to create, compose, and edit written materials.
    • Ability to persuade and influence others. 
    • Ability to develop and deliver presentations. 
    • Ability to create, compose, and edit written materials. 
    • Strong interpersonal and communication skills to interact with colleagues from other functions and external bodies as well as suppliers
    • Maintaining a professional appearance and providing a positive company image to the public. 
    • Willingness to work a flexible schedule. 
    • Have good experience in Quality tools to resolve the issues

    go to method of application »

    Administration Manager

    Details:

    SUMMARY:

    Our client is a global and diversified healthcare leader, discovers, develops and distributes therapeutic solutions focused on patients’ needs.

    JOB SUMMARY:

    The Administration Manager is responsible for directing and coordinating office activities and operations to ensure operation efficiency and effectiveness. The job holder is also tasked with supervision, work allocation and performance management of the administrative staff.

    PRIMARY RESPONSIBILITIES:

    • Maintain office supplies inventory by checking stock to determine inventory levels; anticipating needed supplies; placing and expediting orders for supplies and verifying receipt of supplies.
    • Coordinating Health, Safety and Environmental audits.
    • Manage the contract with the Company appointed medical provider; coordinating staff treatment, follow up on payments with insurance.
    • Accurate and timely payments of the utility bills such as electricity, internet, water, phone, mobile phone, etc. in both the staff houses and office premises, and advising the finance department, in order to avoid any disconnection
    • Responsible for work allocation, leave scheduling, supervision, discipline management and performance management of Cleaners, Cooks, Receptionist and the Directors’ drivers.
    • Timely renewal of company statutory licenses and insurances. (NCC, NEMA, MV inspections, general insurance, marine insurance, etc.)
    • Recording office expenditure and managing office budget every month which helps in preventing fraud and unaccountability by staff.
    • Liaise with service providers to ensure adequate provision of utilities (including telephones, water and electricity); and to ensure adequate servicing and maintenance of office equipment (including telephones, computers, photocopying machines, etc.) 
    • Implement and maintain a filing system for all administrational documents according to procedures
    • Facilitate contract awards and renewals for outsourced service providers.
    • Fleet management – motor vehicle maintenance, repair work, leasing contract management, insurance compliance
    • Ensuring the fire protection systems are in place; including but not limited to fire extinguishers, security alarms.
    • Oversee effective office security, including liaison with Security Company and ensuring adherence to office security and safety policies for all staff and visitors.
    • Oversee all aspects of office and staff houses maintenance and cleanliness in line with set procedures.
    • Responsible for organizing travel, accommodation, visas and work permits for expatriate staff and/or company visitors
    • Manage the office canteen

    ACCOUNTABILITY 

    • The Administration Manager is accountable to the Director for the responsibilities stated in this job description. These responsibilities will be monitored and managed through annual performance review and supported through the monitoring of KPIs.

    COMPETENCIES

    • Good leadership and management skills;
    • Methodical
    • Planning, coordination and problem resolution skills;
    • Demonstrate a high degree of sensitivity, confidentiality when dealing with company matters; 
    • Excellent negotiation, interpersonal and communication skills
    • A forward planner with clear focus, ardent team player and able to work with minimal supervision in a diverse environment;
    • Attention for detail and a high affinity for high quality and standards
    • High moral standing with impeccable integrity

    KNOWLEDGE, SKILLS AND EXPERIENCE:

    • Bachelor/Diploma's degree in Business Administration/ Social Sciences.
    • At least five (4) years’ experience managing the administrative function in a busy office

    Method of Application

    Use the link(s) below to apply on company website.

     

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