Principal Officer at Safaricom

Job description

We are pleased to announce the above vacancy in the Ethics and Compliance Department within the Risk Management Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Senior Manager, Fraud Detection and Analysis, the role holder is the technical lead in the Telecommunications network related projects within the Ethics and Compliance Department and in particular Fraud Management projects. The role provides technical leadership and support.

Job Responsibilities

• Provide technical leadership and guidance on complex technical reviews related to Fraud and other Risk Management matters ;
• Provide expert advice to support the development of solutions to address emerging GSM network, VAS and Financial services fraud risks;
• Optimize strategies for the identification of potential irregular activities on GSM network, VAS and Financial services;
• Responsible for integration and optimization of automation systems and delivery of key data from GSM network elements to improve detection ability and improve control environment;
• Provide Fraud Management System technical support in conjunction with Technical teams and system vendors for change management requests, upgrades as well as fault clearance within the FMS;
• Active participation in all fraud monitoring initiatives

Job Requirements

• Bachelor's degree in Computer Science, Telecommunications or Engineering;
• Certification from a recognized industry body e.g. GSMA, IEEE;
• 4-7 years’ experience in a Financial services environment would be desirable;
• Strong technical knowledge of GSM Network and Telco Financial Services business models and processes;
• Advanced skills using SQL, ACL and/ or IDEA.
• Outstanding analytical (qualitative and quantitative) and problem-solving skills;
• Multitasking and prioritization skills required to function in a fast-paced environment;
• Ability to liaise and influence functions across the business;
• Conceptual thinker, ability to wade through data and arrive at conclusions