Job Opportunities at Safaricom - 2 Positions

Department Description                             

We are pleased to announce the following vacancy in the Network and Service Operations Department within Core Network- CS Support Unit Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Responsibilities

• Providing long term CORE NETWORK solutions and support.
• Providing   second line maintenance support & solving more serious problems in the CORE NETWORK escalated from first line maintenance.
• Interface with the supplier of the CORE NETWORK equipment and follow up on escalated problem.
• CORE NETWORK subsystem upgrades and major reconfiguration.
• Develop tools for automation and speed up the maintenance process.
• Ensure high availability in the Core network elements by strict adherence of preventive maintenance schedules.
• Scheduled and documented preventive maintenance.
• Scheduled and documented BCP/DR plans.
• KPI monitoring to ensure adherence to agreed and standard KPI thresholds.
• Clearance of faults received from 1st Line maintenance team.
• Integration of new equipment & new Technologies.
• Configuration changes on existing Network elements.

Requirements

• University degree in Electrical & Electronics engineering.
• 5 years working experience in Telecommunications with at least 2 years’ experience in GSM NSS environment.

Critical Competencies for success

• Analytical & problem solving skills when handling faults.
• Must be able to work without supervision & meet tight deadlines/schedules.
• Presentation skills required occasionally when initiating the use of new procedures & long-term
• Proactive & self motivated
• Good public relations, communication & interpersonal skills when coordinating with contractor /other departments & suppliers.
• Good working knowledge & understanding of CORE NETWORK.
• Good working knowledge on IT and able to write programs.

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Department Description  

We are pleased to announce the following Contractor Position of a Rig Driver in the Market Development Department within the Regional Sales and Operations Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Regional Trade Marketing Manager, the position holder will provide Rig transport services, Rig maintenance and related duties within the Regional Sales and Operations Division.

Responsibilities

• To plan routes and meet delivery schedules during activations and promotions
• To inspect vehicles for mechanical items and safety issues and perform preventative maintenance.
• To ensure that the company vehicles are in perfect condition, monitor wear and tear and maintain all equipment to ensure optimal functionality.
• To report and document all defects, accidents or violations.
• To ensure vehicles are serviced when due and all paperwork and payments are processed.
• To run all urgent Regional Sales and Operations Division (company) errands.
• To act as a road safety ambassador and drive a culture of continuous improvement on road safety.

Requirements

• O’ Level education (Minimum KCSE D+)
• At least 5 years working experience as a driver
• Valid (BCE) driving license with no recent driving violations
• Basic Mechanics Course Certification
• Ability to drive long hours and travel regularly
• Basic Computer Knowledge.
• Defensive Driver training certificate from a reputable organization will be an added advantage.

Additional Details

• Team Player
• Customer focused
• Ability to work under minimum supervision