Job Openings at World Vision

Job description

Position location to be determined by home country of successful candidate within the East Africa Region where WVI is registered to operate.

Purpose Of Position

The Regional IT Director is responsible for providing IT leadership in the region, managing and maintaining global IT processes and standards in the region. This position manages multiple IT processes and is accountable for IT services in the region.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy that is aligned with the global IT strategic plan so as to enable the regional business strategy. They provide input to the development of global IT standards, technology architecture, technology evaluation and transfer. They manage small to large teams of IT staff in the region who are responsible for delivering and supporting IT solutions for the business and customers. They provide technical and business leadership to IT team in the region as well as to the business.

The Regional IT Director is also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and providing input into the development of an IT governance framework that defines the working relationships and sharing of IT components amongvarious IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of organization’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this role must have excellent communication skills and the ability to influence others.

The Regional IT Director has a matrix reporting to the Senior Director of Operations (SDO) for the region.

Key Responsibilities

• Business and IT Strategy:
  • Develops the tactical components and strategies to achieve goals at an enterprise level.
  • Works with business partners to understand business needs.
  • Manages the development and implementation of IT initiatives to support business strategy.
  • Change Management
• Articulates change.
  
  • Is active and visible throughout the change process.
  • Provides frequent, communication to department/organization and clients about the change (i.e., rationale, expected outcomes, the "big” picture) and the impact of the change (individual and business).
  • Builds a coalition of sponsorship (managers, staff and clients) and manages resistance to the change
  • Identifies and removes obstacles to change.
• Governance
  • Leads or participates in a customer advisory board to manage IT services demand.
  • Communicates client’s needs and priorities and provides feedback on pricing and investment.
• Architecture
  • Provides input to technology planning within multiple functional areas.
  • Implements solutions consistent with current and future architecture.
  • Process Improvements
  • Manages the improvement processes that impact customer satisfaction and relationships.
  • Owns the designated processes and is accountable for ensuring that established processes are followed.
• Finance
  • Owns and manages the Regional IT budget
  • Participates in the development of IT budgets.
  • Tracks and takes appropriate steps to stay within budget.
  • Provides high-quality services at optimal cost to customers.
  • Measures service performance and implements improvements.
• IT Technology Development
  • Directs the development, implementation and support of technology solutions required to increase business efficiency and effectiveness.
  • Service Level Agreements (SLAs)
  • Participates and provides input to the SLA development process.
  • Ensures internal SLAs are met.
• Vendor Management
  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.
  • Reviews service provider performance.
  • Identifies and confirms performance problems and notifies contract managers.
• Resource Management
  • Meets regularly with team to gather work statuses.
  • Discusses work progress and obstacles.
  • Provides advice, guidance, encouragement and constructive feedback.
  • Ensures work, information, ideas, and technology flow freely across teams.
  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.
  • Documents and presents performance assessments.
  • Recognizes and rewards associates commensurate with performance.
  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.
  • Workforce Planning
  • Identifies the roles, skills and knowledge required to achieve goals.
  • Ensures staff has the resources and skills needed to support all work initiatives within a limited number of COCs or functions.
  • Participates in IT workforce deployment activities.

Knowledge, Skills And Abilities

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.
• Requires leadership, business knowledge, negotiation skills and experience/in-depth knowledge of IT infrastructure operations and/or software implementation and support across multiple countries.
• Requires demonstrated ability to launch and deliver one or more IT project(s) across multiple countries on time and within budget.
• Typically has 10 to 15 years of IT and business/industry work experience, with knowledge of one process/service.
• Requires experience in managing teams and building relationships with people at a variety of levels.
• Willingness and ability to travel domestically and internationally, as necessary.
• Effective in written and verbal communication in English.
• Industry certifications from Microsoft, Cisco, CoBIT, ISACA, PMI, etc.

Work Environment/Travel

The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

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Job description

Purpose Of The Position

The purpose of the project holder will be to ensure that the Project is designed, evaluated and transitioning in a proper manner for purposes of ensuring sustainability of the initiated interventions and activities;

The jobholder will also be responsible for developing and refining design Monitoring & evaluation(DME) standards, processes and materials; training and capacity building; networking with government officers, institutions and other partners regarding program design as per the donor requirements and other internationally set standards.

In order to successfully do so, the job holder must be able to effectively communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that serves as an example to others.

Major Responsibilities

• Technical Support 40%
• Support the Project staff in facilitating the baseline process; development of key performance indicators and benchmarks for M&E in the project;
  With the Support of the PEO, work towards the design of tools, data collection & analysis and periodical sharing of findings with all the stakeholders and work with the DME staff within WV to incorporate this system into the wider DME system.
  Provide updates on achievements against key donor performance indicators
  Support and spearhead as necessary, in reporting issues and review of key documents.
  Working under the guidance of the Project Manager, lead the process of continuous learning and documentation of lessons learned and best practice and support the project team and partners in establishing and maintaining a learning culture.
• Quality Assurance 35%
• Support the Project team to assess, design, monitor and evaluate the Project in alignment with set standards;
  Support the PO in monitoring implementation of project activities.
  Engage community leaders and partners in the planning of the monitoring activities in an appropriate manner.
  Provide timely and relevant analysis and recommendations to project leadership and staff ;
  Support PO in developing a monitoring plan.
  Support the project team in the establishment of processes for monitoring and evaluation of implementation and the periodical reviews.
  Support in the coordination of baselines and evaluation process and participate in these events;
  Participate in learning events and Quality Assurance initiatives
  In consultation with the PEO, develop/refine DME materials for use in the Project context;
  Plan tracking for key CWB indicators of strategic relevance from secondary and primary data, with partners and communities.
• Capacity Building for Quality Programming 10%
• Support in the capacity building of project staff and partners in DME, learning, documentation and reporting.
• Support in integrating Child Protection in programming and reporting.
• Engagement and Networking with Strategic Stakeholders 5%
• Support the Project team to ensure development, implementation and documentation of best practice in the field;
  Support the Project team to ensure adequate resourcing of accountability and DME initiatives;
  Work with the WVK staff in the regional office, communities, NGOs and other agencies to ensure coordination of accountability efforts in the Project sites;
• Reporting 5%
• Prepare monthly, quarterly, semi – annual and annual project reports for sharing with the respective offices.
• Support Project Officers to track and submit the CPI reporting tool every month
• Others 5% Any other duties as may be assigned by the Project Manager

Corresponding Responsibilities

• Ensure implementation of MNCH and nutrition projects related interventions are in accordance with established WVK norms and policies
• Ensures consortium members (Nutrition Initiative, Harvest Plus, Kenya Agricultural Research organization and Ministry of Agriculture, Ministry of Health are well coordinated and project implementation is on track
• Represent WVK in the government of UNICEF funded grants in Kenya and other relevant networks at the County and National levels.
• Maintain close collaboration with UNICEF and MOH at national level
• Provide strategic and technical support to implementation of MCNP with minimal support to sponsorship health projects
• Ensure MCNP monitoring and evaluation database in filled on monthly basis
• Represent WVK in the relevant nutrition networks at the County and National levels.
• Spearhead strategic collaborations with relevant partners to support the project
• Ensure project learning are documented and disseminated to relevant stakeholders
• Ensure timely procurement of program items

Qualifications: Education/Knowledge/Technical Skills and Experience

Required

The following knowledge, skills, and abilities may be required through a combination of formal schooling, self-education, prior experience or on-the-job training

• Bachelor’s Degree in a relevant field from a recognized University.
• A minimum of two (2) years’ experience in DM&E positions including participatory research and impact measurement.
• Demonstrated understanding of quality assurance systems, and continuous improvement, with particular emphasis on integration of accountability measures into all aspects of the project cycle
• Experience in providing analysis and community based relief project management involving community mobilization and participatory techniques
• Significant demonstrated experience in working on donor funded programs, managing projects, including providing narrative reports on project objectives;
• Empirical knowledge of humanitarian codes, principles and practice
• Job description
  
  
• Purpose Of The Position
  
  
• The purpose of the project holder will be to ensure that the Project is designed, evaluated and transitioning in a proper manner for purposes of ensuring sustainability of the initiated interventions and activities;
  
  
• The jobholder will also be responsible for developing and refining design Monitoring & evaluation(DME) standards, processes and materials; training and capacity building; networking with government officers, institutions and other partners regarding program design as per the donor requirements and other internationally set standards.
  
  
• In order to successfully do so, the job holder must be able to effectively communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that serves as an example to others.
  
  Major Responsibilities
  
  
• Technical Support 40%
  
  • Support the Project staff in facilitating the baseline process; development of key performance indicators and benchmarks for M&E in the project;
  • With the Support of the PEO, work towards the design of tools, data collection & analysis and periodical sharing of findings with all the stakeholders and work with the DME staff within WV to incorporate this system into the wider DME system.
  • Provide updates on achievements against key donor performance indicators
  • Support and spearhead as necessary, in reporting issues and review of key documents.
  • Working under the guidance of the Project Manager, lead the process of continuous learning and documentation of lessons learned and best practice and support the project team and partners in establishing and maintaining a learning culture.
• Quality Assurance 35%
  
  • Support the Project team to assess, design, monitor and evaluate the Project in alignment with set standards;
  • Support the PO in monitoring implementation of project activities.
  • Engage community leaders and partners in the planning of the monitoring activities in an appropriate manner.
  • Provide timely and relevant analysis and recommendations to project leadership and staff ;
  • Support PO in developing a monitoring plan.
  • Support the project team in the establishment of processes for monitoring and evaluation of implementation and the periodical reviews.
  • Support in the coordination of baselines and evaluation process and participate in these events;
  • Participate in learning events and Quality Assurance initiatives
  • In consultation with the PEO, develop/refine DME materials for use in the Project context;
  • Plan tracking for key CWB indicators of strategic relevance from secondary and primary data, with partners and communities.
• Capacity Building for Quality Programming 10%
  
  • Support in the capacity building of project staff and partners in DME, learning, documentation and reporting.
    Support in integrating Child Protection in programming and reporting.
  • Engagement and Networking with Strategic Stakeholders 5%
  • Support the Project team to ensure development, implementation and documentation of best practice in the field;
  • Support the Project team to ensure adequate resourcing of accountability and DME initiatives;
  • Work with the WVK staff in the regional office, communities, NGOs and other agencies to ensure coordination of accountability efforts in the Project sites;
• Reporting 5%
  
  • Prepare monthly, quarterly, semi – annual and annual project reports for sharing with the respective offices.
  • Support Project Officers to track and submit the CPI reporting tool every month
  • Others 5% Any other duties as may be assigned by the Project Manager

Corresponding Responsibilities

• Ensure implementation of MNCH and nutrition projects related interventions are in accordance with established WVK norms and policies
• Ensures consortium members (Nutrition Initiative, Harvest Plus, Kenya Agricultural Research organization and Ministry of Agriculture, Ministry of Health are well coordinated and project implementation is on track
• Represent WVK in the government of UNICEF funded grants in Kenya and other relevant networks at the County and National levels.
• Maintain close collaboration with UNICEF and MOH at national level
• Provide strategic and technical support to implementation of MCNP with minimal support to sponsorship health projects
• Ensure MCNP monitoring and evaluation database in filled on monthly basis
• Represent WVK in the relevant nutrition networks at the County and National levels.
• Spearhead strategic collaborations with relevant partners to support the project
• Ensure project learning are documented and disseminated to relevant stakeholders
• Ensure timely procurement of program items

Qualifications: Education/Knowledge/Technical Skills and Experience

Required

The following knowledge, skills, and abilities may be required through a combination of formal schooling, self-education, prior experience or on-the-job training

• Bachelor’s Degree in a relevant field from a recognized University.
• A minimum of two (2) years’ experience in DM&E positions including participatory research and impact measurement.
• Demonstrated understanding of quality assurance systems, and continuous improvement, with particular emphasis on integration of accountability measures into all aspects of the project cycle
• Experience in providing analysis and community based relief project management involving community mobilization and participatory techniques
• Significant demonstrated experience in working on donor funded programs, managing projects, including providing narrative reports on project objectives;
• Empirical knowledge of humanitarian codes, principles and practice

Other Competencies/Attributes

• Must be a committed Christian who is able to stand above denominational and cultural diversity challenges;
• Must be able to provide spiritual leadership within but not limited to chapel and daily devotions;
• Must have outstanding oral and written communications and relationship skills and;
• Must be willing to perform other duties as required
• Must be a committed Christian who is able to stand above denominational and cultural diversity challenges;
• Must be able to provide spiritual leadership within but not limited to chapel and daily devotions;
• Must have outstanding oral and written communications and relationship skills and;
• Must be willing to perform other duties as required.