HR Manager at Angaza

Role Summary

• Angaza is seeking an experienced HR Manager to join its Kenya People Operations team, based in the company’s Nairobi office. This role will be responsible for administrative support for hires at Angaza Kenya, acting as the primary point of contact for most requests, including those related to payroll and benefits administration, purchase requests, and operations requests. Within the People Operations team, the HR Manager will work to ensure that People Ops policies are being upheld across the company, that systems and information are up to date, and that incoming requests are triaged and handled in a timely manner. The ideal candidate will have prior experience working in HR for a global company (preferably in the financial technology or financial services industry), be detail-oriented and execution-focused, and bring a support mindset to our People Operations team.
• The HR Manager will report to the Global Director of People Operations and work closely with the US People Operations team to ensure consistency of approaches company wide. This position is expected to work closely with Angaza Kenya’s Finance department. This position is based out of the Kenya office, which is currently a remote workplace with occasional team in-office days.

Responsibilities
Core HR

• Handle all aspects of payroll and benefits administration for Angaza Kenya employees, including:
  • Manage payroll administration in My Work Pay (Kenyan employees), and other payroll providers as needed
  • Manage all aspects of benefits administration, including annual health insurance contracts renewal; and engagement with insurance companies in connection with employee matters
• Administer and track all company-wide required security, compliance, and human resources trainings in cooperation with the legal department
• Manage and update all employee records, requests in the Company’s HR global management system (Namely), including offer letters, salary letters, role changes; conduct regular audits of e-files to ensure compliance and critical paperwork is up-to-date, and issue and store all HR related contracts
• Provide reporting at the request of various company’s stakeholders
• Send documents for e-signature, and maintain an accurate and thorough record of signed documents and status
• Support work permit needs, travel bookings and approvals, and expense report approvals and reimbursements in conjunction with the Finance team

Employee Lifecycle

• Support all hiring done for Kenyan operations and partner with hiring managers to ensure a smooth and positive recruiting process in compliance with Company process and policy
• Own administration of our applicant tracking system, JazzHR, and provide weekly and monthly reports on recruiting metrics to senior leadership
• Manage external recruiting vendors as needed
• Support with recruiting coordination, including scheduling full panel interviews and day-to-day support for hiring managers
• Manage employee lifecycle management for our Kenyan team including onboarding, offboarding and day-to-day support
• Coordinate terminations including equipment recovery, account closure, and exit documentation

Employee Experience

• Lead all engagement activities for the Angaza Kenya Nairobi office
• Schedule and coordinate weekly standup calls
• Organize birthday and anniversary celebrations
• Schedule and coordinate monthly “work from the office” days
• Lead monthly manager trainings for Kenya team
• Own and drive People Ops projects to improve the employee experience (for example, onboarding improvements, performance management process, etc.)
• Support Global People Operations initiatives as needed to advance and better our employee experience

Required Skills, Attributes & Experience
You...

• Have a Bachelor degree in HR
• Have 4+ years of related experience in a People Operations / Human Resources role, prior experience in a startup environment and/or a global company is a strong plus
• Have experience working in HRIS and payroll systems (experience with Namely and MyWorkPay preferred, but any modern HRIS acceptable)
• Possess a strong understanding of Kenyan labor laws and employment practices
• Care about the “human” in human resources; are able to empathize with team members across different roles, seek to understand others’ perspectives, and go the extra mile to create a positive work environment
• Have excellent written and verbal communication skills
• Possess a strong attention to detail
• Handle sensitive information with discretion
• Have strong project management skills, and are an expert at managing your own time
• Bring creativity and enthusiasm to “people projects”
• Are resourceful and coachable
• Are self aware and reflective
• Exemplify Angaza’s values: impact-driven, empathetic, courageous, trustworthy, curious, and collaborative