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  • Posted: Mar 5, 2018
    Deadline: Mar 9, 2018
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    A professional employer organization We contractually assume and manages critical human resource responsibilities and employer liability for businesses.
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    HR Implementation Specialist

    Location: Westlands, Nairobi

    Start date: Immediate

    Our client, a software company, is hiring an HR Implementation Specialist to guide the implementation of the platform for their new clients.

    As the Implementation Specialist, you will lead the full implementation for each of the clients. You will ensure all client questions and concerns regarding the platform are answered and implemented.

    Responsibilities

    • Own the relationship of all clients assigned and is the point of contact for the features questions
    • Ensure on-time and accurate implementations, every time
    • Project manage multiple client implementations simultaneously
    • Implement, configure, and consult around the platform
    • Achieve targets while providing oversight to the company’s internal team members
    • Engage closely with the client, their consultants, and other internal departments, to ensure full-scope of implementation is understood and prepares a project plan to track process and ensure all deliverables are met
    • Manage client expectations – never over-commit and under-deliver
    • Analyse the client’s’ business needs to identify optimal configuration of all of the features included in the platform
    • Serve as client advocate within the company to resolve any concerns that may detract from an optimal client experience
    • Effectively transition clients to the Client Success team for ongoing support after implementations are completed

    Requirements:

    • Bachelor’s degree in HR required
    • Typing speed: Superior keyboarding skills are a must for this job.
    • Experience handling several clients and projects at once with a gift for tracking details, expectation setting, strong organization and time management skills
    • Previous experience implementing new clients onto a platform or software
    • Strong teammate who thrives in a collaborative environment
    • Ability to adapt to a fast paced continually changing business and work environment while handling multiple priorities
    • Strong written and oral communication
    • Proven ability to resolve issues and maintain strong client relationship skills.
    • Focused on finding a solution because there is always a way to get it done!

    go to method of application »

    Supply Chain Operations Manager

    Our client, a producer of innovative, handcrafted jewelry and accessories from sustainable materials, is looking for a Supply Chain Operations Manager to join their company.

    This position will lead and direct all facets of supply chain management including, but not limited to, purchasing, logistics, warehousing, inventory management, material forecasting, capacity planning and sourcing, master scheduling, inventory control and financial costing, as necessary for JIT materials sourcing and supply. This role will work closely with the Finance Manager and Global Sales Team. The position will provide leadership and direction on a cross functional basis.

    Responsibilities:

    Strategic role

    • Collaborate with staff, other departments, senior managements, and decision makers to share information, problem solve, and clarify management objectives aligned to building an innovative supply chain model for the emerging economics
    • Develop and/or participate in the development of the supply chain operational strategy for the organization for the best in world agile production practices
    • Oversee organization wide management of the strategic sourcing, procurement, contracting and evaluation of services
    • Develop analytics, systems and data management capabilities, including metrics and reports
    • Manage / coordinate the sales and operations planning process for supply/ demand forecasting inventory management, and on time delivery
    • Develop annuals plans with prioritization and resourcing
    • Implement and adhere to transaction management best practices
    • Address tactical and strategic supply chain issues
    • Lead and manage production planning, customer service, purchasing, inventory control, forecasting, warehousing, transportation and other areas as required

    Human resource

    • Plan, develop, organize, direct, manage and evaluate the personnel, operations and budget of an organization’s supply chain or a supply chain services company
    • Direct the hiring, training, supervision, mentoring and performance evaluations of supply chain staff
    • Direct, coordinate, assign, monitor and review the work of individuals engaged in supply chain related duties
    • Direct and manage corporate governance and regulatory compliance identity and manage risk within the supply chain

    Sales & marketing

    • Understands customers’ needs, service those needs, and maintain and develop positive business relationship with a customer’s key personnel involved in or directly relevant to supply chain activities
    • Monitor and analyze current trends in the marketplace

    Logistics

    • Manage vendor’s relationships (e.g., third party logistics)

    Procurement

    • Manage and / or execute procurement related functions (e.g., develop and implement contracts management and procurement frameworks, sourcing strategies, negotiate agreements, draft and manage contracts, etc.)

    Technology

    • Stay informed of advances in supply chain technology and approaches, and apply within organization to improve the company’s unique supply chain processes
    • Establish key performance indicators, monitor ongoing performance, and improve performance against set goals
    • Develop and implement new systems, best practices, inventory control, demand planning and other optimizations in order to grow the business
    • Serve as a supply chain expert for the company’s proprietary ERP& MRP technology

    Qualifications:

    • Undergraduate degree.
    • 3-5 years’ progressive experience in Supply Chain operations
    • Must be a strategic thinker with confidence and speed in execution.
    • Proven leadership skills in building and managing large teams
    • Excellent analytical and negotiation skills are required.
    • SME experience

    Knowledge, Skills and Competences:

    • Good team player
    • Passionate about supply chain innovations
    • Sourcing from emerging markets
    • Entrepreneurial attitude
    • Wanting to be a part of something new

    Method of Application

    Use the link(s) below to apply on company website.

     

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