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Commercial Bank of Africa Ltd (CBA) is the largest privately owned bank in East Africa and has been operating for over 50 years. CBA was founded in Tanzania and branches were set up in Kenya and Uganda shortly thereafter. CBA began as a subsidiary of Societe Financiere pour les pays D’Outre Mer (SFOM), a Swiss-based consortium bank. Other consorti...
DEPARTMENT: PERSONAL BANKING
REPORTS TO: RETAIL MANAGER
JOB PURPOSE STATEMENT
The purpose of this role is to achieve business growth for Personal Banking by providing quality relationship management to existing customers in assigned branch/territory. This will entail sustaining customer satisfaction so as to retain them thereby generating additional business through cross-sell opportunities.
KEY RESPONSIBILITIES
COMPETENCE REQUIREMENTS
QUALIFICATIONS AND EXPERIENCE REQUIREMENTS
DEPARTMENT: PERSONAL BANKING
REPORTS TO: HEAD OF PROPERTY FINANCING AND DIASPORA BANKING
JOB PURPOSE STATEMENT
Reporting to the Head of Property Financing, the Property Finance Manager will support the retention and growth of the Property Financing Portfolio through ensuring that sales, operational and customer service deliverables are met by ensuring implementation of a sales culture within the team; effective risk management framework and inculcating customer service excellence to achieve growth and profitability, through efficient utilization of resources.
The purpose of the role is to grow the mortgage and construction finance book through retail customers and sign ups with Corporate Schemes
KEY RESPONSIBILITIES
COMPETENCE REQUIREMENTS
QUALIFICATIONS AND EXPERIENCE REQUIREMENTS
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