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Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region.
Job Description
REF-KA-10-2018
Function / Division: Commercial
Department: Sales and Distribution
Grade: 8
Supervisor / Manager Title: Key Accounts Manager
Job Purpose: The job holder will be responsible for managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue in the Key Accounts Segment.
Responsibilities and Accountabilities
Area 1: 4 A’s Execution
Area 2: Sales Revenue Growth
Area 3: Debt Management
Area 4: Relationship Management.
Area 5: Merchandising
Area 5: Prospect, Open and Develop New Opportunities/Customers
Area 6: Timely Reporting and Feedback.
Minimum Requirements
Competencies / Attributes
Relationships and working contacts
Work Environment: This is a field based role.
Job Description
REF-SA-10-2018
Function / Division: Commercial
Grade: 6
Supervisor / Manager Title: Sales Officer
Location: Depots
Job Purpose: The job holder will be responsible for ensuring proper order generation, capturing of all sales transactions through the sage system in an effective and efficient manner, processing orders and charging orders accurately so as to facilitate the issuance of products to the distributors
Responsibilities and Accountabilities
Area 1: Order Generation
Area 2: Order Processing & Charging
Area 3: Handling Good Returns
Area 4: Customer Care
Minimum Requirements
Competencies / Attributes
Relationships and working contacts
Work Environment: This is role is based in Nairobi.
Job Description
REF-SO-10-2018
Function / Division: Commercial
Grade: 7
Supervisor / Manager Title: National Sales Manager
Job Purpose: The job holder will be responsible for overseeing the customer orders generation process at the Depots, as well as managing and addressing goods returns from customers. Also tasked with ensuring quality services are offered to our customers and continually improve the customer experiences.
Responsibilities and Accountabilities
Area 1: Order Generation
Area 2: Handling Good Returns
Area 3: Customer Feedback Management
Area 4: Team Management
Minimum Requirements
Competencies / Attributes
Relationships and working contacts
Work Environment: This is role is based in Nairobi.
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