Job Vacancies at HIAS - 3 Positions

Vacancy Number HRTK/MHPSS /9/2019

Job Summary

Community Based Mental Health & Psychosocial Support (CB-MHPSS) programming at HIAS includes a focus on individuals, families, and communities. The overall goal of HIAS Community-Based Mental Health Psychosocial Support programming is for forcibly displaced people and vulnerable migrants to have improved mental health and psychosocial well-being helping them to access their rights. This goal may be achieved through three key outcome areas: (1) Family, community, and social structures promote the psychosocial well-being and resilience of women, men, girls and boys;(2) Individuals and communities develop healthy coping mechanisms; and (3) People with mental health and psychosocial problems use appropriate focused care, including referral to specialized care when needed.

HIAS Kenya is seeking a Mental Health & Psychosocial Support (MHPSS) Program Manager to provide overall leadership for MHPSS programming in Kenya. The MHPSS Program Manager will be expected to provide technical oversight and supervision to MHPSS staff to ensure all activities are designed and conducted in accordance with HIAS Standard Operating Procedures and within MHPSS global guidelines. This position includes close coordination with the senior management team. The MHPSS Program Manager will also serve as a focal point for HIAS Kenya and implementing partners on technical matters related to MHPSS service provision for urban refugees.

Main Duties & Responsibilities

• Program Development and Management
  • Leads HIAS Kenya MHPSS program through provision of technical expertise on program design, development and development
  • Responsible for MHPSS planning, development of programs and implementation plans and ensuring timely efficient and effective implementation of the psychosocial activities
  • Review and track progress against key performance indicators(KPI) and project budget
  • Responsible for organizing regular MHPSS program meetings and keeping program staff informed on target and budget expenditure
  • Facilitate supervision sessions and support for all field officers to manage stress, burnout and vicarious trauma
  • Responsible for continuously improving /growing the MHPSS unit of HIAS Kenya
  • Accountable for upholding and ensuring adherence to HIAS policies, procedures, ethics professional standards and best practices for operational efficiencies
  • Responsible for promoting team cohesion & morale
  • Work collaboratively with HIAS Programs such as Gender Based Violence Program, Economic Inclusion, Resettlement and Legal Protection Program to support identified mental and psychosocial needs of clients
• Reporting
  • Develop program and staff evaluation plans and performance measures for all staff, data collection methods and reporting procedures consistent with HIAS strategic plan and agency funding requirements to determine program and operation effectiveness.
  • Review and disseminate in a timely manner, quarterly and annual MHPSS departmental reports highlighting for donor and board reports.
  • Develop standardized and periodically review primary data collection tools and ensure consistent and timely statistical data gathering from the field.
  • Accountable for the maintenance of updated and comprehensive database on mental health and psychosocial cases
• Provision of MHPSS services
  • Oversee the MHPSS programs and ensure the provision of evidence based and quality services to HIAS clients
  • Plan and oversee the establishment of community based mental health and psychosocial support interventions
  • Monitor and ensure provision of MHPSS services in line with national and international standards and guiding principles in reference to HIAS SOPs, UNHCR, IASC, SPHERE project and WHO guidelines, capacity build and onboard staff to ensure knowledge and adherence to these standards and periodically review and ensure efficiency of systems to these standards
  • Support MHPSS team to provide psychoeducation to refugees using culturally appropriate coping strategies and development of appropriate IEC materials
  • Provide participatory leadership in provision of MHPSS services including various MHPSS assessments, in addition to BID specialist for training of staff in the field
  • Liaise with the protection manager and key protection program staff to ensure efficient and effective coordinator efforts
• Resource Utilization
  • Take lead in project planning and oversee budget expenditures to ensure effective use of resources against planned activities and outputs related to HIAS MHPSS work;
  • Prepare and recommend psychosocial program budget with written justification, monitor the allocation of expenditures for consistency with approved budgets, and recommend revisions as needed
  • Inform and ensure all field offices have the required human resource: verify appropriate staffing, ensuring proportionate workload sharing among field officers, identify human resources gaps and deploy relief on an ongoing basis
  • Ensure the field offices have the required equipment, and space availability for psychosocial program
  • Participate in and contribute to the identification, preparation and solicitation of donor funding for psychosocial services
• Capacity Building
  • Provide mentoring and on the job training to MHPSS staff to become experts in MHPSS programming;
  • Develop staff evaluation plans and performance measures and ensure performance appraisal for all staff
  • Review and ensure staff competency in the use of automation and other emerging technologies in compliance with funding agencies
  • Identify capacity building opportunities for the MHPSS staff and garner requisite resources for the same in consultation with the program coordinator
  • Fostering a culture of integrity and team work among the MHPSS staff
• Coordination, partnership and Networking
  • Coordinate with partners and local organizations to create linkages for refugees for promotion of quality referral pathways, strengthening MHPSS services and ensuring their integration of MHPSS concerns to different sectors
  • Develop a database for partnerships and foster a memorandum of understanding
  • Actively participate and lead MHPSS specific coordination platform, interagency thematic work groups on donor briefings, including the Urban MHPSS WG in Nairobi;
  • Coordinate advocacy programs for refugees with local authorities and host communities

Required Qualifications

• A Minimum of Master’s Degree in Counseling Psychology or related field
• 7 - 9 years working in a management position with atleast 3 years in Project Management with a specific focus on MHPSS programming;
• Demonstrated ability and experience to supervise and oversee technical work in MHPSS in a humanitarian setting. Preference for candidates who have previous experience with direct service provision to vulnerable refugee and migrant populations;
• Demonstrated experience with operationalizing MHPSS Global standards and principles, including knowledge of international humanitarian standards for MHPSS programming;
• Strong training and capacity building experience, particularly using participatory techniques for training related to different components of MHPSS programming;

Required Skills and Competences

• Proficiency in English, knowledge of Kiswahili
• Computer literacy a must with strong knowledge of Access, Excel and Word
• Ability to work and supervise a team, maintain respect for diversity, uphold integrity, respect and accountability
• Self-starter with an ability to work with minimal supervision, in a culturally diverse team
• Excellent Analytical, Communication and Report writing skills
• Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff, beneficiaries and other stakeholders
• Ability to maintain one’s composure while under pressure

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Vacancy Number HRTK/GBV-C /9/2019

Reporting to: Head of Programs

Duration: 1 Year Contract with possibility of renewal subject to availability of funding and performance

The overall goal of HIAS’ global GBV Prevention and Response programming is for forcibly displaced refugee women, girls, sexual and gender minorities to pursue their potential and to access their human and legal rights, free from violence and oppression. This means HIAS GBV programming works to ensure;

• Forcibly displaced women, girls, sexual and gender minorities face a reduced risk of GBV,
• Survivors of sexual and physical violence have access to coordinated psychosocial, health, and legal services,
• Family, community, and institutions support refugee women, girls, sexual and gender minorities in accessing and using their rights.

HIAS uses a survivor-centered, community-based approach. Our programs consider the voices and needs of survivors and prioritize their leadership in program design and implementation. HIAS works with communities’ natural systems in order to optimize support for survivors, building partnerships to promote and protect the rights of survivors, women, girls, sexual and gender minorities. This approach enables HIAS to meet the safety, psychosocial, economic, and justice needs of survivors; facilitate their access to appropriate care; and empower communities to lead efforts that challenge beliefs, attitudes, and behaviors that perpetuate or condone violence against women, girls, sexual and gender minorities in the community.

HIAS Kenya is seeking a Gender Based Violence (GBV) as it expands its existing GBV programming. The Gender Based Violence (GBV) Coordinator will be expected to contribute towards meeting the program’s approach of prevention and response to GBV amongst refugees in Kenya. He or she will be required to provide technical oversight and supervision to GBV staff to ensure all activities supported are designed and conducted in accordance to HIAS Standards Operating Procedures and within the GBV local and global guidelines. The GBV Coordinator will also serve as a resource and focal point for HIAS Kenya and implementing partners on technical matters related to GBV service provision for urban refugees.

Main Duties & Responsibilities

• Lead the implementation of HIAS GBV prevention and response program by provision of strategic direction and technical advice on programme design and development
• Oversee the piloting and exploration of prevention programming focusing on social norms change and new ways to engage men in ending violence against refugee women and girls.
• Plan and oversee the establishment of community based prevention and response mechanisms, risk mitigation strategies in support of survivors of GBV.
• Strengthen GBV prevention and contribute to more integrated responses and long-term approaches such as creating safe spaces to women and girls, build peer support networks to enhance their economic and social assets
• Oversee the overall case management of the program and supervise case workers and community based GBV Prevention monitors to implement GBV case management effectively
• Work collaboratively with HIAS MHPSS (Mental Health and Psychosocial Support) team by providing insight on the medical and psychosocial needs of refugees who are survivors of GBV
• Take lead in project planning and oversee budget expenditures to ensure effective use of resources against planned activities and outputs related to HIAS GBV work
• Oversee and coordinate trainings on GBV to HIAS staff, partners and the refugee community on topics related to GBV, such as; Gender, Human Rights and Power; Violence Against Women and Girls; Models for GBV Prevention and Response; Protection from Sexual Exploitation and Abuse; Role of Social Norms in the Prevention of GBV; Safety Planning with Survivors among other relevant GBV trainings.
• Provide mentoring and on the job training to GBV staff to become experts in GBV prevention, response and mainstreaming in line with the accredited standards
• Ensure that the monthly GBV working group meetings take place as planned with the participation of all agencies and coordination committees.
• Develop interventions including, but not limited to, creating awareness of HIAS activities on GBV Prevention and Response.
• Develop strategic partnerships through participation and attendance of GBV co-ordination meetings.
• Coordinate with partners and local organizations to create linkages for refugees for promotion of quality referral pathways, strengthening services for survivors of GBV and ensure their integration of GBV concerns to different sectors
• Research and analyze trends, behavior change strategies of GBV within the urban refugee population and develop/adjust program strategies to meet the identified trends/needs
• Produce accurate, detailed and timely reports of project’s activities and progress using program monitoring and information from the GBVIMS.
• Participate and contribute to the identification of grants for funding opportunities for GBV Prevention and Response Projects.
• Performing other duties as required.

Required Qualifications

• Bachelor’s degree in Gender Studies, Community Development Studies, Social Science and/or other related fields of study
• Master’s Degree in any of the above fields will be added advantage
• Minimum of 5 years working in project management, monitoring and evaluation with a specific focus on GBV prevention and response programming; preference for candidates that have previous experience with direct service provision to survivors.
• Demonstrated experience working directly with survivors of GBV
• Demonstrated understanding of gender and patriarchy and the role both play in violence against refugee women and girls, Sexual and Gender Minorities
• Awareness and demonstrable knowledge on how GBV manifests in urban refugee settings and ability to describe context that is specific to prevention and response actions
• Demonstrated experience with operationalizing GBV principles, knowledge of International humanitarian standards for GBV prevention and response.

Desirable Experiences

• Demonstrated ability and experience to supervise and coordinate technical work in GBV prevention and response, preferably in a humanitarian setting
• Strong training and capacity building experience, particularly using participatory techniques for training related to different components of GBV programming.
• Experience working with GBVIMS (Gender Based Violence Information Management System)

Required Skills and Competences

• Proficiency in English, knowledge of Kiswahili
• Computer literacy a must with strong knowledge of Access, Excel and Word
• Ability to work and supervise a team, maintain respect for diversity, uphold integrity, respect and accountability
• Self-starter with an ability to work with minimal supervision, in a culturally diverse team
• Excellent Analytical, Communication and Report writing skills
• Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff, beneficiaries and other stakeholders
• Ability to maintain one’s composure while under pressure

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Vacancy Number HRTK/GBV-O /9/2019

Reporting to: Head of Programs

Duration: 1 Year Contract with possibility of renewal subject to availability of funding and performance

Introduction

The overall goal of HIAS’ global GBV Prevention and Response programming is for forcibly displaced refugee women, girls, sexual and gender minorities to pursue their potential and to access their human and legal rights, free from violence and oppression. This means HIAS GBV programming works to ensure;

• Forcibly displaced women, girls, sexual and gender minorities face a reduced risk of GBV,
• Survivors of sexual and physical violence have access to coordinated psychosocial, health, and legal services,
• Family, community, and institutions support refugee women, girls, sexual and gender minorities in accessing and using their rights.

HIAS uses a survivor-centered, community-based approach. Our programs consider the voices and needs of survivors and prioritize their leadership in program design and implementation. HIAS works with communities’ natural systems in order to optimize support for survivors, building partnerships to promote and protect the rights of survivors, women, girls, sexual and gender minorities. This approach enables HIAS to meet the safety, psychosocial, economic, and justice needs of survivors; facilitate their access to appropriate care; and empower communities to lead efforts that challenge beliefs, attitudes, and behaviors that perpetuate or condone violence against women, girls, sexual and gender minorities in the community.

The GBV Officer will be expected to implement designed strategies on prevention and response to Gender Based Violence amongst refugees in Kenya. HIAS uses a survivor-centered, community-based approach. Our programs consider the voices and needs of survivors and prioritize their leadership in program design and implementation. HIAS works with communities’ natural systems in order to optimize support for survivors, building partnerships to promote and protect the rights of survivors, women, girls, and LGBTQ-identified individuals. The officer will be responsible for contributing to the timely and quality implementation of GBV related activities and GBV case management for the urban refugee community.

Main Duties & Responsibilities

• Implement and monitor Gender Based Violence prevention and response activities/interventions for the urban refugee community.
• Contribute to the establishment of community based prevention mechanism, risk mitigation strategies and support for the vulnerable persons of concern including survivors of GBV
• Support the implementation of safe spaces to women and girls build peer support networks to enhance their economic and social assets
• Contribute to the design of new ways of engaging men in ending violence against refugee women and girls.
• Support Gender-based violence survivors received at HIAS offices and identified in the refugee community through the provision of survivor centered case management services to respond to the needs of clients, provide them information and resources to access services and make appropriate referrals to other service providers if required.
• Conduct timely Follow up on referrals and action plans, and support services provided to GBV survivors, ensuring that the survivors receive the assistance recommended
• Support qualitative assessments through Focus Groups Discussions/ Tango talks to better understand the risks of GBV and map out service support structure for GBV survivors,
• Engage with the refugees’ community representatives to understand needs and gaps in Gender-based violence programming with a priority focus on the voices and leadership of survivors.
• Participate in capacity building initiatives for staff, partners and other stakeholders to create awareness, ensure quality and comprehensive delivery of project activities
• Closely work with case workers, community outreach workers to ensure that best practices on GBV are respected and the international standards are met in responding and preventing GBV
• Plan, attend and facilitate monthly meetings with community leaders, support groups and other stakeholders on GBV Prevention and Response
• Ensure community members are mobilized to participate in anti-GBV activities and awareness campaigns
• Organize, attend, and/or facilitate workshops and Training of Trainers sessions for community workers, support groups and agency workers.
• Contribute in the development of project proposal, concept notes and sector publications
• Participate in research on good programming practices on GBV prevention and response issues.
• Ensure ongoing maintenance/update of GBVIMS (Gender Based Violence Information Management System) and preparation of qualitative reports on GBV Program

Required Qualifications

• Bachelor’s degree in Gender Studies, Community Development Studies, Social Science and/or other related fields of study
• Desirable Experiences
• Minimum of 2 years previous job experience related to GBV response.
• MUST have in-depth knowledge and experience in Refugee Protection
• Demonstrated experience working directly with refugees who are survivors of GBV
• MUST have an in-depth technical expertise on Gender Based Violence related issues, response and prevention and a demonstrated understanding of a survivor-centered approach. .
• MUST have experience with operationalizing GBV principles, knowledge of International humanitarian standards for GBV prevention and response.
• Experience working with GBVIMS preferred (Gender Based Violence Information Management System)

Required Skills and Competences

• Proficiency in English and Swahili
• Computer literacy a must with strong knowledge of Access, Excel and Word
• Ability to work in a team, maintain respect for diversity, uphold integrity, respect and accountability
• Self-starter with an ability to work with minimal supervision, in a culturally diverse team
• Excellent Analytical, Communication and Report writing skills
• Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff, beneficiaries and other stakeholders
• Ability to maintain one’s composure while under pressure