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  • Posted: Sep 16, 2019
    Deadline: Not specified
  • Bliss GVS is a fast-growing Pharmaceutical Company with a proven track record of developing, manufacturing and marketing high quality pharmaceutical formulations at affordable prices for the global market. We are a public limited company listed on India’s National Stock Exchange and Bombay Stock Exchange with more than three decades of industry experti...
    Read more about this company

    Centre Manager / Clinical Officer

    Job Description

    Key accountabilities include:

    • Ensure the clinic operates and provides healthcare services within stipulated operating hours at all times
    • Monitor staff attendance and absenteeism.
    • Engage each and every patient that is served at the clinic
    • Report all incidence that occur in the clinic within the stipulated guidelines
    • Collection of all revenues, reconciliation and depositing or banking to the approved designated collection accounts on daily basis
    • Ensure the clinic and its facilities, equipment, stationery like prescription notes used and other supplies are adequately branded,
    • Ensure all the required licenses are obtained, remain current and displayed within the clinic premises,
    • Monitor on a daily basis the Consultants, Medical officers and Clinical officers of the clinic to solve any issues or requirements.
    • Regularly review of quality standards and take necessary steps to ensure compliance of the clinic under various regulations, laws and authorities e.g. County Government, Licensing bodies etc.
    • Ensuring that the daily and weekly on call duty for the Consultants, Medical officers and Clinical Officers, and any other staff at the clinic are in place
    • Ensuring the duty rota is in place by 25th of every month for the coming months and well posted in the notice boards
    • Ensuring that the clinic has the required medical equipment and their optimal utilization and repair in case of breakdown or malfunction,
    • Ensuring a timely solution for any grievance that has arisen from a patient related to clinical practices, and ensure that all patient’s complaints/feedback are acknowledged promptly, and handled effectively.
    • Conduct regular meetings with staff on the happenings inside the clinic and to derive
    • Ensuring efficiency and smooth operations in the clinic.
    • Ensure that the healthcare service rendered far exceeds the patients’ expectations and meets the standards set by company in its operating manual, complies with medical practices and set laws.
    • Ensuring the availability of sufficient health care staff at the clinic to carry out the administrative tasks and medical healthcare efficiently and effectively.
    • Responsible to supervise the staffs, maintain discipline and appraise their performance from time to time in coordination with the regional team.
    • Ensure maintenance of highest standards of hygiene and cleanliness at the clinic, its surrounding and the staff at all times,
    • Monitor the performance of the clinic in terms of revenue & profitability against targets and take corrective steps as required.
    • Undertake cost optimization initiatives such as reducing the usage of consumables, monitoring fixed costs, variable costs, overheads etc.
    • Maintenance of provision of round the clock electricity, water supply and cleanliness in the clinic premises.
    • Monitoring patient waiting time and solving any cause of delays.
    • Any other duties assigned by the superior

    Minimum Requirements:

    • At least a degree in Health Management/Medical or equivalent 2 years’ experience in a similar role in a busy Hospital. At least 2 Years in Healthcare and hospital management and administration
    • Healthcare/hospital administration and Management
    • Strong interpersonal and communication
    • People management
    • Financial management
    • Critical and analytical
    • Quality management
    • Supply chain and logistics management
    • Healthcare information management
    • English and Swahili

    Method of Application

    Applicants should their CV to

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