Job Openings at Kenya Airways

Organize, conduct, evaluate training and development programs to enhance organizational and individual performance of operational personnel and commercial customers.

Key responsibilities

• Develop and review Aircraft Handling & Loading training programs for conformance to industry standards and regulations
• Conduct a Training Needs Analysis to address training gaps.
• Develop a training schedule to facilitate effective planning of programs.
• Liaise with relevant stakeholders to enable smooth coordination of training.
• Conduct training programs in accordance with the approved syllabus / curriculum to ensure staff gain the knowledge and skills to perform their roles.
• Prepare, administer, mark examinations and communicate results
• Prepare reports on all trainings conducted to enable continuous evaluation of programs and facilitate decision making.
• Submit training records that are complete and accurate within the stipulated timelines.
• Monitor & evaluate implementation of training to ensure effective transfer of skills and identify further training needs to continuously improve performance (Level 3).
• Organize training logistics including learning materials and venue arrangements.
• Issue certificates / licenses to qualified staff to ensure compliance with KCAA and KQ Standards and Procedures.
• Deliver commercial training programs to contribute to the achievement of revenue generation.
• Maintain competency, qualification and where required certified in both the subject matter required to deliver.
• Support in the review of operational manuals to ensure compliance with regulatory requirements, industry standards and company training standards within operational areas.
• Act as subject matter expert for the business with regards to Aircraft Handling and Loading issues.
• Create a learning culture by always engaging learners and their managers.

Qualifications

• University graduate/ Higher Diploma/ Diploma
• Load Control training
• Three years in a supervisory role in Load Control.
• Instructional Techniques
• Instructional Design
• Turnaround Coordination & Loading Supervision training
• Excellent communication, interpersonal and presentation skills
• Leading self
• Instructional design and delivery skills
• Motivational skills
• Proficiency in MS Office productivity skills

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The ideal candidate will be responsible for supporting business operations by taking direction from written or spoken ideas and convert them seamlessly into images, layouts and other designs that will create and raise KQ profile internally and externally. Key duties and responsibilities will include;

• Creating and designing any material related to the Kenya Airways brand, collaterals and corporate material.
• Creating ‘tool kits’ on the job whilst supporting ad hoc needs, promotional and sales activities and submitting them within the agreed SLA.
• Designing and developing creative work (banners for social media, app, web, direct mailers, posters, brochures, newsletter, flyers, product sheets, infographics) and other communication material and translating this work onto digital file.
• Creating product and educational videos and developing motion graphics (animated PowerPoints and/or Gif’s).
• Advising the relevant stakeholders on emerging graphic design strategies, which can provide business benefit.
• Contribute to create visual concepts that communicate the airline’s services and unique selling propositions.
• Support the innovation agenda and positioning and capture latest trends in graphics.
• Developing dynamic and creative typography and building & managing Kenya Airways creative and video assets.
• Maintaining technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.

Qualifications

• Recognized relevant experience with a creative flair and a strong focus on the customer.
• Ability to translate needs and objectives into creative work.
• A diploma in Design. A Bachelor’s degree in a relevant field will be an added advantage.
• Computer/Technology Skills: Good know how and experience with modern design tools and apps.  Knowledge of traditional graphic tools such as Adobe Creative Cloud (primarily InDesign, Photoshop, Illustrator).
• Exceptional conceptual skills that can take projects from beginning stages to completion with an eye for detail (design and content).
• A good team player, ready to support other team members to create a unique and collaborative approach.
• Customer oriented with can-do attitude.
• Ability to operate in a high-pressure environment and respond to the business needs within reduced lead times.
• Excellent communication and people management skills.

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As the lead, the ideal candidate will be tasked with developing and implementing Vendor Management strategy for all categories to support Kenya Airways PLC. He/she must drive value for money to ensure performance of all suppliers is done regularly whilst developing long term relationships that drive innovation in the airline Industry to benefit Kenya Airways PLC.

The jobholder will be responsible for Contracts management and administration through implementation of contracts policies, practices and procedures. He/she will also be required to develop and implement supplier contract performance management framework in order to ensure growth in value adding partnerships with suppliers and continuous optimization of the company’s procurement spend.

The successful candidate will be expected to;

• Continuously roll out new functionalities within ERP system to enhance utilization.
• Manage the company’s contract database to ensure timely execution of contract milestones and provide performance reports over the contract life.
• Manage contract lifecycle through designated contract management software.
• Ensure proper tracking of contracts positioning through the designated software.
• Ensure timely communication of signed contracts to respective stakeholders to provide   visibility, awareness and interpretation.
• Define and periodically review user access rights to ensure only authorized access to ERP and SC systems to safeguard data integrity and company assets.
• Develop and monitor KPI’s that will enhance controls and set benchmarks for best practices in Supply chain management.
• Review regularly that agreed terms and conditions on contracts across Kenya Airways network obtain value for money.
• Develop a reporting structure on Supplier performance metrics, scores and ratings.
• Implement Spend analysis tool for quarterly reporting on procurement spend by supplier, category   and other variables.
• Review contract performance through SLA development and monitoring with reports on a quarterly basis to support business decisions.
• Maintain all Contracts.
• Perform data analysis on variations on contracts and off contracts purchases focus on price variations.
• Enhance contractual compliance through structured forums and sensitization on the contract processes across the Kenya Airways network including on line training.
• Identify system gaps, enhancements and reports for development to increase productivity, efficiency, controls that will enhance decision making.
• Implement performance management of vendors through structured timely based plans for all categories, ensuring compliance with company codes of conduct and compliance for operations.
• Develop a database of report on vendor performance monitoring to enable internal customers and SC access records of supplier performance.
• Liaise with various categories to ensure SLA management is done quarterly to deliver on sustainable procurement.
• Develop a high performing and motivated team and profile succession planning and career goals achievement.
• Liaise with IS development and vendors to develop all identified gaps and enhancements and resolve technical issue in a timely manner to realise efficiencies and controls and also to ensure uninterrupted systems availability to the business.

Qualifications

• Business degree from a reputable university in finance, supply chain, accounting areas.
• At least 5 years relevant experience in supply chain/procurement practices.
• Practical working experience in Oracle Financial E-business Suite.
• At least 2 years working experience in project implementation.
• Solid experience in contract and vendor management in established supply chain functions.
• Good data analytics experience and skills.
• A relevant supply chain/procurement qualification is preferred.

Additional Qualifications

• Excellent IT Skills
• Project Management
• Excellent Inter-personal Skills
• Proficiency in MS Office applications
• Good communication skills
• Proficiency in English
• Good analytical skills