Engagement Manager at Janta Kenya

Skills Required

• Assess/evaluate client requirements against existing programs, scope of project, manage project plan and schedule.
• Implement strong program management practices e.g change requests, issue management, risk management and decision tracking and contribute to standard client implementation methodologies and management best practices.
• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
• Responsible for managing client expectations and championing their needs.
• Ability to manage multiple clients and projects/tasks simultaneously.
• Results-oriented approach with a “can do” attitude and a passion for the details and continuous improvement
• Strong internal communication skills including ability to work with all levels of the organization e,g development Department, sales and marketing department , operations department and within the Professional Services

Qualifications for Engagement Manager Job

• At least 1-2 Years of experience in IT Industry.
• Demonstrated focus and commitment to measured results.
• Must have experience in developing and enhancing strong client relationship.
• Proven record demonstrating good project(s) judgment.
• Possess excellent technical aptitude and desire to constantly learn.
• Must thrive on teamwork
• Ability to multi-task and prioritize and meet aggressive deadlines