Bakery/Pastry Section Manager at Majid Al Futtaim

Role Purpose:

• Section Manager has to ensure quality, range and freshness (food) of offered goods to attract customers in order to achieve the set sales targets for the assigned section.

Role Details – Key Responsibilitiesand Accountabilities:

• Respect and ensure the implementation of the security & hygiene procedures (assets and employees) in the store.
• Ensure the team is listening to customer and react rapidly to their requirements.
• Stay informed about competition activities in the store’s catchment’s area and take necessary measures.
• Respect national concepts application in the department.
• Ensure proper stock management (stock value, control out of stock, orders and merchandise deliveries)
• Enforce (food) safety, health and security rules within the section as per internal standards and external rules and regulations
• Ensure assortments are aligned with each store’s specific cultural, economic and social features.
• Oversee the establishment of a competitive assortment offer, to secure Majid Al Futtaim Retail a leading position in the country.
• Develop the price image and freshness image.
• Initiate and motivate comparative studies within his section that can contribute to the efficiency of the commercial concepts.
• Attend customers when they need support, listen to their requirements and offer solutions.
• Monitor sales activities to ensure that customers receive exceptional customer service at all time.
• Manage and control attractive displays (including merchandiser activities) and correct pricing are implemented at all time.

Personal Characteristics and Required Background

Skillset (job specific technical skills and behavioralcompetencies needed):

• Good Communication and Presentation Skills
• Customer Service Orientation
• Time Management
• Computer Skills
• Language: English (Full professional proficiency - Required) 

Minimum Experience: Experience of 3 years in Retail Business; and 1-2 years in an operations supervisory role

Minimum Qualifications/education: Diploma in Commerce or Finance