General Manager at Maseno University

Ref: AD/09/09/16
Location: Kisumu Hotel
Grade 13

Qualifications for the General Manager Job

• Applicants must be holders of a Masters Degree in Hospitality Management with at least three (3) years experience in senior management of a hotel OR
• Bachelors’ degree in Hospitality Management with at least five (5) years management experience in a busy hotel rated three stars and above.
• The General Manager must possess strong communication skills, demonstrate outstanding leadership and problem solving skills and be a team player.
• The General Manager must be computer literate and conversant with the latest hotel and hospitality software packages

General Manager Job Responsibilities

• Planning and managing catering, accommodation and other hotel services
• Development and implementation of hotel policies
• Preparing budgets and financial planning for the hotel
• Setting targets and achieving the targeted sales and profits
• Maintenance, renovations, furnishings and improvement of hotel facilities
• Human resource management of hotel staff
• Ensuring all guest related issues are resolved promptly in line with hotel policies

Note: This position shall be tenable for a contractual period of Three (3) years based on annual performance assessment, upon which the holder shall be eligible to apply for another term.