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  • Posted: Dec 13, 2016
    Deadline: Dec 16, 2016
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    Excel Wise Consultants Limited is a Management Consulting company that offers an array of services tailored to accurately address organizations' management needs. From Professional Recruitment and placement solutions, Team Building & Experiential Learning solutions, HR Manual development, Training & Development, Strategic Leadership & Management ...
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    Debt Collector

    Nature and Purpose: As part of a team, and as a Debt Collector, you will be given a debt portfolio and it’s your duty to take every initiative to ensure optimum debt recovery and to always meet the monthly collection target of 47.50% of the 0-180 day debt category.

    Duties and Responsibilities:

    • Maintain a realistically low incidence rate of bad debt in line with the monthly targets
    • Consistently meet and maintain collection targets, including the targeted number of effective calls per day
    • Anticipate developments, and identify accounts that will require special attention
    • Handle disputed accounts by collecting all relevant information and documents to reconcile customer queries
    • Undertake reconciliations, and compile documentation and necessary reports for necessary action by management
    • Maintain accurate individual records and performance statistics for the debtors in your portfolio
    • Obtain sufficient information to assess the risk of new and existing customers
    • Work within guidelines provided and report to the AR Team leader
    • Close liaison with business units, internal and external clients, the focal point being timely collections and query resolution
    • Provide accurate advice on debt management, queries, VAT issues etc
    • Involvement in the reconciliations analysis of ledger accounts and invoicing history
    • Liaise with invoicing team on Credit Control queries for prompt resolution
    • Ensure all relevant details are provided to the riders to facilitate collection without unnecessary problems.
    • Undertake ad-hoc responsibilities as required.
    Qualification and skills:
    • A business related diploma/degree from a recognized university/college.
    • Preference given to CCP (Certified Credit Professional) training is a MUST
    • A minimum 1 year practical experience in debt collection, credit services/roles or administrative /clerical roles.
    • 1 years’ experience in banking sector as a debt collector will be an added advantage.

    Method of Application

    If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Debtor Collector) to career@excelwiseconsultants.co.ke by 16th December, 2016.
     
    Only shortlisted candidates will be contacted. Kindly indicate current/last salary on your CV.
     
    N.B: We do not charge any fee for receiving your CV or for interviewing.
     
    For more details visit: www.excelwiseconsultants.co.ke

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