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  • Posted: Dec 13, 2016
    Deadline: Dec 16, 2016
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    Excel Wise Consultants Limited is a Management Consulting company that offers an array of services tailored to accurately address organizations' management needs. From Professional Recruitment and placement solutions, Team Building & Experiential Learning solutions, HR Manual development, Training & Development, Strategic Leadership & Management ...
    Read more about this company

     

    Debt Collector

    Nature and Purpose: As part of a team, and as a Debt Collector, you will be given a debt portfolio and it’s your duty to take every initiative to ensure optimum debt recovery and to always meet the monthly collection target of 47.50% of the 0-180 day debt category.

    Duties and Responsibilities:

    • Maintain a realistically low incidence rate of bad debt in line with the monthly targets
    • Consistently meet and maintain collection targets, including the targeted number of effective calls per day
    • Anticipate developments, and identify accounts that will require special attention
    • Handle disputed accounts by collecting all relevant information and documents to reconcile customer queries
    • Undertake reconciliations, and compile documentation and necessary reports for necessary action by management
    • Maintain accurate individual records and performance statistics for the debtors in your portfolio
    • Obtain sufficient information to assess the risk of new and existing customers
    • Work within guidelines provided and report to the AR Team leader
    • Close liaison with business units, internal and external clients, the focal point being timely collections and query resolution
    • Provide accurate advice on debt management, queries, VAT issues etc
    • Involvement in the reconciliations analysis of ledger accounts and invoicing history
    • Liaise with invoicing team on Credit Control queries for prompt resolution
    • Ensure all relevant details are provided to the riders to facilitate collection without unnecessary problems.
    • Undertake ad-hoc responsibilities as required.
    Qualification and skills:
    • A business related diploma/degree from a recognized university/college.
    • Preference given to CCP (Certified Credit Professional) training is a MUST
    • A minimum 1 year practical experience in debt collection, credit services/roles or administrative /clerical roles.
    • 1 years’ experience in banking sector as a debt collector will be an added advantage.

    Check how your CV aligns with this job

    Method of Application

    If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Debtor Collector) to career@excelwiseconsultants.co.ke by 16th December, 2016.
     
    Only shortlisted candidates will be contacted. Kindly indicate current/last salary on your CV.
     
    N.B: We do not charge any fee for receiving your CV or for interviewing.
     
    For more details visit: www.excelwiseconsultants.co.ke

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