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Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communications technolo...
Role Purpose: The Head of Enterprise Technical Support will be responsible for ensuring that the Enterprise Technical Support (ETS) strategy and initiatives are
executed with measurable results as defined, provide leadership to the team as well as ensure operational planning and performance management while working with other stakeholders in the business.
Ensure availability of resources to deliver high standards in proactive management of service issues arising from key enterprise customers.
Key Duties and Responsibilities
Key Competencies:
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