Operations Director at Trocaire

Operations Director Job Responsibilities

• Strategy and guideline development for relevant support departments – Ensure appropriate policies and procedures are documented, known and implemented across the organisation. Ensure guidelines are produced and in place for Finance, HR, Procurement, Logistics, and other administrative functions. Oversee their regular revision and updates regularly.
• Organisational structure & HR management- Ensure structures and human resources to deliver organisational strategy and plans are in place both in Nairobi and at field level. Line-manage and support other operation managers and ensure appropriate and effective performance management systems are in place in each of their teams. Ensure implementation of HR policies and procedures at all levels, Compliance checking of recruitment and performance management of staff, provide HR management support to the field as appropriate,
• Resourcing and donor management – Ensure appropriate fundraising strategy is in place to support strategic and annual plans and this is reviewed and implemented, Ensure effective donor management and communication system is in place. Establish grant management system ensuring reporting deadlines are communicated and managed.
• Financial management- Manage fiscal function and performance of the organisation, ensuring compliance to policies of risk management and that all risks are managed, Manage organisational finances and master budgets, monitoring income instalments, support donor and ensure internal audits are conducted and all recommendations are implemented.
• Logistics and procurement management – Ensure appropriate logistics and procurement systems are in place, manage procurement manager and Logistics officer to ensure timely, effective delivery of goods and services to support programme implementation, ensure compliance to organisation and donor policies and procedures.
• Safety and Security – Ensure systems and compliance standards are contextualised at field and country level, ensure that all programs are developed with security concerns in mind, ensure implementation of organisational safety policy and set country and field level SOP’s. Ensure Critical Incident response Plans are drafted and regularly reviewed. Formation of country level incident management team in cases of serious incidents. Ensure safety levels and safety risk assessments are up to date.

1. Compliance & Risk management – Ensure up to date and comprehensive organisation risk management plan is in place which is reviewed regularly, ensure compliance to organisation and donor policies and procedures. Compliance: logistics, financial policies and procedures, reporting to donor and internal standards

• Active part of SMT

Qualifications for the Operations Director Job

• Post graduate degree or equivalent, in Public Administration, Financial/Business management, or other relevant field.
• Minimum 7-years’ experience in team leadership/operations management roles with at least 5 years of experience in the field, a Finance Director position or equivalent would be an advantage.
• Strong operational management experience and capability (finance, people, fundraising), including geographically remote management
• Proven financial management, information management, and systems management experience
• Proven strategic design and management skills. Including good programme and human resource development ability
• Understanding of the countries in which BGRRF operates and sensitive to the socio cultural context
• Demonstrable strategic thinking and leadership ability
• Excellent analytical and critical thinking ability
• Excellent communication, interpersonal and influencing skills. Well-developed ability to motivate and persuade at high levels
• Proven ability to lead and work effectively with others to achieve results
• Understanding and experience of institutional fundraising