Account Handler at American International Group, Inc. (AIG)

Position Requirements

KEY ROLES

• Daily review of receipts and payments postings to debtors ledger –ensure they balance with the cash book
• Daily identification of un –allocated cash ( receipts)and payments in the debtors ledger – using daily PMU downloads
• Review of monthly ledger and statements –prepare exceptional report and identify write offs, and over due premiums
• Meet weekly collection targets and refer problems accounts to profit centers managers
• Refer defaulting accounts to lawyers to institute legal action or to debt collectors after approval by the credit committee Ensure that monthly WH/tax and annual returns are prepared make broker visits and other companies clients and re-insurers
• Convene the war room and follow up action plans, distribute and explain data to the PCM
• Recommend to the credit committee which producers should have their credit facility withdrawn
• Liaise daily with underwriters on queries raised by producers
• Monthly review of Bad debts and provisions
• Ensure that debtors ledger is is properly aged and is in agreement with G/L
• Convening and chairing reconciliation and confirmations meetings with producers based on correct statements and facilitate settlements
• Co-ordinate debtors accounts opening and carry out checklist prior to accounts opening
• Check and review agents commission monthly , ensure that the paid commission are allocated-ensure that only licensed agents are paid their commissions-

EXPERIENCE

• Minimum 2 years credit control experience, preferably in an insurance environment.
• Experience in Financial reconciliations as well as working with Share Service Centre partner in a Multinational environment.
• The candidate must have intermediate to Advance Excel skills, be a team player, be able to work in a high pressurized environment, be able to communicate effectively with internal and external stakeholders, and needs to be able to work independently.

AIG COMPETENCIES AND VALUES

• Customer-focused:
• Innovative:
• Decisive:
• Communicative.
• Trusted:
• Team-oriented:
• Results-oriented:

AIG CORE VALUES.

The job holder will be expected to demonstrate a high degree of the following AIG values;

• Integrity – Be part of an honorable and committed work ethic.
• Entrepreneurial – Find opportunities and put them into action.
• Disciplined Risk Taking – Move quickly and carefully.
• Innovation – Be creative and generate new ideas.
• Knowledge-Continuously educate and train.
• Responsive Leadership – Encourage accountability, teamwork, effective communication, and results.
• Service-Deliver quality and respond skillfully to our customers.
• Recognition and respect for the individual.