Senior Transmission Support Engineer at Nokia

General Purpose

Plans and performs technical activities to service the customer and brings expertise to customer site on need basis.

Main Responsibility Area

Plans and executes technical tasks requiring specialist skills in own professional area. Works independently with the responsibility for solving customer request cases and reporting according to processes. Identifies and solves technical problems. Shares knowledge in own professional area. May support areas by participating in emergency and 24/7 duty.

Position Description

• Managing DWDM, SDH and IP transport networks
• Plans and executes technical tasks requiring specialist skills in SDH, DWDM and IP Transmission links in the Network.
• Managing the utilization and optimization of DWDM and IP Transmission links in the network
• Responsible for supporting DWDM and SDH KPIs
• Works independently with the responsibility for solving transmission related customer request cases and reporting according to processes.
• Identifies and solves technical problems in Transmission and enterprise links of customer network.
• Responsible for fault management and problem management activities in transmission domain and its supporting processes.
• Shares knowledge in own professional area.
• May support areas by participating in emergency and 24/7 duty on need basis.

Position Requirements

• Consistently good performance in transmission systems
• Consistency in Proactive Fault management.
• Effective problem management in transmission network
• Effective operations processes and work flows.
• Competence development of self and support for transmission team.