Regional ICT Officer at IEBC - Independent Electoral and Boundaries Commission

Regional ICT Officer Job Duties and Responsibilities

• To provide first line support on all general and Commission specific software and hardware issues in the regions;
• To communicate information on hardware and software issues to corporate ICT Services;
• Solve regional ICT issues including remote access, emails and telephone;
• To assist in the selection and disposal of redundant ICT Equipment;
• To dismantle, move and reassemble ICT equipment as needed and transport ICT equipment to other sites as required;
• Provide onsite technical support with hardware and software issues where needed, including travelling to other commission sites in their region of responsibility;
• Provide ICT point of contact to all users and third parties for all regional ICT matters, and escalate to ICT at the
• Headquarters issues that cannot be resolved locally;
• To ensure the maintenance of a healthy, safe and secure working environment through ensuring compliance with health and safety requirements in relation to ICT; and
• Implement information security at the regional level as directed by the ICT directorate.

Qualifications and Experience for the Regional ICT Officer Job

• Degree in Computer Science or any other equivalent qualification;
• Full certification in Networks (e.g. CCNA, CCNP) or Microsoft Certification (e.g. Microsoft Certified Professional) required;
• Basic hardware troubleshooting and maintenance strongly preferred;
• Three (3) years of relevant industry experience in a busy organization;
• Must be a team player, service oriented, eager to learn and pro-active, willing to develop initiatives and stress resistant;
• Must be a resident of the Region he/she is applying for and must attach a copy of National Identity card.

Integrity Clearance

In addition to the qualifications set above, the applicants must further meet and get the following clearances:

• Ethics and Anti-Corruption Commission (EACC).
• Criminal Investigation Department (CID).
• Kenya Revenue Authority (KRA).
• Director of Public Prosecutions (DPP).
• Chief Executive Officer, Higher Education Loans Board.
• Professional bodies (where applicable) to which the applicant belongs eg LSK, ICPAK, AAK, IEK etc.
• Credit Reference Bureau Africa Ltd or Metropol Credit Reference Bureau.

Security Clearance

All shortlisted applicants may be subjected by the Commission to a security clearance by National Intelligence Service (NIS).