Internal Valuer at Kenya Orient Insurance Limited

OVERALL RESPONSIBILITY: This position is responsible for conducting motor vehicle valuations, preparing motor valuation reports and reviewing valuations by external valuers.

KEY TASKS, DUTIES AND RESPONSIBILITIES

      •   Conduct motor valuations

      •   Carry out valuations for fleets and ensure completion as per SLA

      •   Prepare motor vehicle valuation reports and submit them to underwriting for action

      •   Maintain a ‘soft’ database of motor vehicle valuations for quick access to underwriting department

      •   Reviewing motor vehicle valuation reports that have been prepared by external valuers

      •   Dealing with customer complaints relating to valuations

      •   Advising underwriting department of new motor vehicle models and considerations for underwriting them

      •   Liaise with internal motor assessor and ensure release of updated list of rare models every quarter

      •   Identifying likely fraudulent motor insurance placements

      •   Ensure that all external valuers conduct themselves professionally and ethically and make recommendations where action is warranted.

      •   Engaging motor assessors whenever there disputes between the valuations and pre-accident values

      •   Advising the Underwriting Manager on any new trends in vehicle values

      •   Any other duties as may be allocated by the management.

REQUIREMENTS

      •   Diploma in Automotive Engineering

      •   Bachelor’s Degree in Mechanical Engineering will be an added advantage

      •   Certificate of Insurance Proficiency will be an added advantage

COMPETENCIES

      •   Minimum five(5) years’ experience in a similar role two of which should have been at supervisory level

      •   Have good report writing skills

      •   Excellent communication skills

      •   Excellent interpersonal / customer handling skills