Regional Facilities Lead at Janta Kenya

Job Objective/Purpose of Job:

Responsible for ensuring buildings and their services meet the required regulatory & corporate standards and needs of the people that use them

Grade Level: P4-M1

Location: Nairobi

Reports To: Head Facilities

Supervises: Facility and HSE Associate

Other Relationships

(Internal & External)
Affiliates & Strategic Partnerships, HR & Admin, Business Performance, Contractors & Vendors

Key Accountabilities

Facility & Stakeholder Management

Responsibilities

• Mange performance and outcomes of reporting staff and vendors
• Assure prompt and courteous service to facility occupants and visitors in a safe, pleasant and comfortable environment on a proactive basis, while maintaining budgetary and corporate standards
• Oversee the adequate performance of the outsource facilities services provider
• Provide oversight for the procurement of some materials and supplies that may be required for daily operation and maintenance of the facility
• Assist in crisis management
• Ensure finalization of projects within timeline, budget & quality targets
• Report project activities
• Manage refurbishment, renovations and office moves
• Manage general upkeep and maintenance making sure that the building meets health and safety standards and legal requirements
• Manage services such as cleaning, waste disposal, catering and parking, security
• Manage budget and keep records of payments
• Participate in negotiation of deals with vendors

Key Accountabilities

Leadership

Responsibilities 

• Supervise assigned team
• Follow through on personal administrative responsibilities.
• Counsel and advise team members daily and as required on ways to improve their performance
• Develop and grow team
• Ensure all goals set for department are met each and every day

Key Performance Areas:

Financial

• Budget management
• Cost efficiency

Internal Process

• Efficiency of maintenance request process
• Response speed
• Project/task completion speed
• Planned maintenance vs Reactive maintenance
• Backlog of deferred work
• % of completed work that is reactive
• Preventive maintenance program compliance

Customer

• (Internal) User satisfaction with facilities services
• Number of user complaints
• Incident Rate

Learning & Growth

• Knowledge Management
• Education/ Professional  Qualification:
• First degree in Engineering, Environmental Science or any related discipline from a reputable university

Experience:

• Minimum of 5 years experience in facility/project management or related fields

Key Skills & Competencies Requirements:

Functional/ Technical:

• knowledge of Microsoft Project and Excel
• knowledge of Project Management
• Data Analysis and Management
• Procurement & negotiation skills

Behavioural:

• Strong leadership
• Relationship management skill
• Strong interpersonal skill
• Problem solving
• Time management
• Self management

Working Condition:

• Normal office environment
• Working Long Hours
• Occasional Travelling
• Some heavy lifting may be required
• Frequent interaction with External Stakeholders