ICT Officer - Web & Mobile Applications at Human Asset Consultants

Reporting to the ICT Manager, the successful candidate will have the responsibility for content, quality, design and style of the Organization’s website, intranet and social media platforms, ensure adequate online representation of the Organization, and assure adequate communication and interaction with the Organization’s clients and stakeholders.

Key Responsibilities

1. Develop, design and maintain the Organization’s Internet website, intranet website, social media sites and the Organization’s members’ and sponsor portal Site.
2. Ensure website design is appealing in visual appearance and effectively communicates to the Organization’s customers and stakeholders.
3. Ensure ease of navigation to ensure staff, members’ and stakeholders easily find and access relevant information.
4. Integrate web applications with backend systems to improve service delivery and business process efficiencies.
5. Develop, integrate and maintain together all mobile applications including SMS, SMTP, USSD and Android applications.
6. Conduct demos and training to staff on use of web applications and CMS driven websites.
7. Regularly update the websites and social media channels.
8. Monitor and recommend relevant improvements to websites and social media platforms.
9. Optimize web architecture for navigability (browser and mobile platforms).
10. Maintain, convert and optimize published documents for online use.
11. Track and analyze web traffic statistics for periodic reporting and review of content effectiveness.
12. Ensure validity of hyperlinks.
13. Ensure search engine optimization and site marketability.
14. Track website traffic and analyze page hits.
15. Create user manuals for administrative software designed with the Organization’s website tasks in mind and publish on the Intranet.
16. Responsible for web development and graphic design work in the ICT department.
17. Continuous professional development to keep up with current industry trends.
18. Prepare and submit timely reports and information for decision making.
19. Any other duties as may be assigned

Qualifications & Experience

1. Bachelor’s degree in ICT or Computer Science
2. Certifications in graphics design and desktop publishing
3. HTML/XHTML, CSS, JavaScript
4. Server/Client side architecture
5. Programming/Coding/Scripting in one of the many server-side frameworks (at least one of: Perl, Python, Ruby, PHP, Go, CFML – ColdFusion, Java, ASP, .NET, .NET MVC)
6. Demonstrable experience in database utilization
7. At least 3 years relevant working experience

Essential competencies

1. Excellent design ability
2. Good planning and organizational skills
3. Problem solving skills
4. Analytical skills
5. Good communication and interpersonal skills

Essential Personal Attributes

1. Team player
2. Integrity and confidentiality
3. Reliable and trustworthy
4. Creative and innovative
5. Ability to work with minimum supervision