Operations Intern at Integrity Global

Scope of work:

The Operations Intern will support essential functions within the Directorate of Operations, including office administration, risk management and consultant management. This will include support to Integrity’s other directorates for the safe delivery of projects in the East Africa region.

The Operations Intern will be managed primarily by Integrity’s Head of Capacity Development. The position is Nairobi based and candidates must have the right to work in Kenya. Ideally the candidate should be available to start full time on 1 May 2017 and work until 31 July 2017. Prior to this, there will be a two-week induction training from 17 to 30 April 2017.

Terms of Reference:

A. Office Administration (45% LoE)

The Operations Intern will support the running and coordination of the Nairobi office as the East Africa Hub.

• Travel and logistical support: Overseeing entire logistics around the arrival and movement of Integrity personnel and consultants within the region through booking airport transfers, taxis to and from meetings as well as booking accommodation as requested. Provide support in acquiring visas and procuring tickets for staff and consultants travelling within the region.
• Procurement: With authorisation, purchase office supplies with an accurate record keeping system.
• Visitors country guide: Update visitor country guides on a regular basis.
• Financial management: Work closely with the finance team in the daily updating of any expenses related to the East Africa region as well as tracking invoices for timely payment. Work on cash requests in liaison with the Project Officer East Africa and the Finance Manager.
• Asset management: Keep an updated list of all assets in the region with a focus on electronics, whilst tracking all assets assigned to various team members.
• Suppliers: Maintain an up-to-date list of suppliers while building and maintaining good relations between them and the organisation. Keep track of the Nairobi office agreements with suppliers and service providers. Manage and distribute parcels and letters sent through the company postal address.
• Events: Manage organisation and coordination of internal and external Integrity events and meetings.

B. Risk management (10%)

• Provide support to personnel traveling to high risk areas within the region by supporting in risk identification and assessment.

C. Project Support (45%)

Working with the Project Officer East Africa to support on the Learning And Monitoring Programme Somalia (LAMPS):

• Ensuring all operational tools are properly employed and regularly updated by the team.
• Provide contextual updates, issuing and responding to operational alerts - coordinating with the LAMPS team.
• Update and maintain the risk matrix in consultation with the Programme Manager and Security and Risk Advisor.
• Format project documents including client reports according to Integrity’s branding guidelines.
• Education and Experience:
• A Bachelor’s degree in a relevant field
• Demonstrable IT literacy and excellent knowledge of Microsoft Office (essential)
• A positive, can-do attitude with strong self-drive to deliver on results
• Excellent interpersonal skills
• Excellent attention to detail
• Keen analytical skills are desirable
• An interest in international development, international relations, political science, anthropology or a related field is desirable.

Languages:

• Written and oral fluency in English