Office Administration Intern at Acacia Innovations

Internship Responsibilities

Data Management

• Add customer data into our online Customer Management System
• Maintain correct and up-to-date information on the Customer Management System
• Perform customer data inquiries as requested by staff
• Organize and file customer paperwork in a professional manner

Procurement

• Contact potential suppliers of necessary marketing and office materials to receive quotations and payment terms
• Recommend suppliers to CEO and negotiate pricing on the company’s behalf

Customer Service

• Contact existing customers to collect feedback about the product and determine when repeat orders will be required
• Remind customers about payment deadlines and enquire when cheques will be available for collection

Qualifications for the Internship

• Highly experienced in Microsoft Word & Excel
• Fast typist who pays attention to and corrects errors
• Professional and friendly phone skills while interacting with customers and partners
• Able to successfully negotiate the best possible price with suppliers
• Highly organized and responsive to tasks assigned
• Reliable and trustworthy
• Able to work independently on tasks assigned with minimal supervision
• Fluent in English & Kiswahili

Benefits:

• Professional experience with several key functions of a growing company
• Mentorship and support to develop your skillset
• An opportunity to create professional contacts and interact with high-level decision makers
• Flexibility to shape your own experience
• A chance to make a positive impact on our environment and the lives of our customers