County ICT Officers at IEBC - Independent Electoral and Boundaries Commission

ICT Officers needed in the following counties:

• Bungoma County ICT Officers
• Laikipia County ICT Officers
• Isiolo County ICT Officers
• Kericho County ICT Officers
• Kiambu County ICT Officers
• Makueni County ICT Officers
• Elgeyo/Marakwet County ICT Officers
• Marsabit County ICT Officers

Responsibilities for the County ICT Officers

The County ICT Officer will work within a particular County and perform the following duties:

• To provide first line support on all general and Commission specific software and hardware issues in the County;
• To communicate information on hardware and software issues to corporate ICT Services;
• Solve County ICT issues including remote access, emails and telephone;
• To assist in the selection and disposal of redundant ICT Equipment;
• To dismantle, move and reassemble ICT equipment as needed and transport ICT equipment to other sites as required;
• Provide onsite technical support with hardware and software issues where needed, including travelling to other commission sites in their County of responsibility;
• Provide ICT point of contact to all users and third parties for all County ICT matters, and escalate to ICT at the Headquarters issues that cannot be resolved locally;
• To ensure the maintenance of a healthy, safe and secure working environment through ensuring compliance with health and safety requirements in relation to ICT; and
• Implement information security at the County level as directed by the ICT directorate.

Qualifications for the County ICT Officer Job

The requirements for County ICT Officer are as follows:

• Degree in Computer Science, ICT or any other equivalent qualification;
• Full certification in Networks (e.g. CCNA, CCNP) or Microsoft Certification (e.g. Microsoft Certified Professional);
• Basic hardware troubleshooting and maintenance strongly preferred;
• Three (3) years relevant experience in a busy organization;
• Must be a team player, service oriented, eager to learn and pro-active, willing to develop initiatives and stress resistant;
• Must be a resident of the County he/she is applying for and must attach a copy of the National Identity card.