Studio Business Manager at Duma works

Studio Business Manager Job Duties and Responsibilities

• Plan, prepare and meet operational needs for Yoga and wellness programs, workshops and events.
• Fostering a customer service culture.
• Drive the studio’s revenue by increasing membership, packages, workshops and recommending other special packages.
• Maintain excellent relationship and constant communication with all clients and instructors.
• Address all the instructor needs/concerns and report to the firm manager and/or director.
• Address all client concerns and report to the firm manager and/or director.
• Ensure all areas of the studio are always clean, tidy and organized appropriately.
• Promote special events and workshops.
• In charge of general studio maintenance.
• Develop, communicate and enforce the studio’s policies.

Requirements for the Studio Business Manager Job

• 2 or more years of experience in a similar role.
• Prior experience managing a team
• Degree/Diploma in a relevant field of study
• Previous experience working in the hospitality industry is an added advantage
• Experience in marketing or advertising campaigns is a plus
• Management /proven leadership skills
• Excellent communication skills
• Attention to details
• Excellent customer service skills
• Problem solving skills