Head of Debt Management at Higher Education Loans Board (HELB)

Reporting to the Chief Operations 0fficer, the Head of Debt Management will manage a mature loan portfolio in excess of KES 40B by ensuring timely recovery of all loans. The successful candidate will lead a highly professional team to create partnerships with key stakeholders both locally and internationally with view to enhance loan recovery.

The successful candidate will oversee the implementation of the departmental strategies by aligning them with the Institutional 2013 – 2018 strategic plan and the annual performance plans.

To support business the successful candidate shall ensure proper coordination, planning, organisation and effective loan repayment & recovery controls to manage Portfolio at Risk (PAR) to within the Board’s tolerance limits.

Working closely with the Customer Experience Manager the successful candidate shall be expected to provide first class customer experience; and ensure management of enterprise risk management in compliance with Board’s policies and procedures.

Head of Debt Management Job Requirements

• A holder of a business related degree from a recognized university;
• An MBA or Master’s degree in a relevant field from a recognized university;
• Knowledge of higher education environment in Kenya and the region;
• Ten(10) years’ experience in successful credit management with a minimum of five (5) years’ experience at senior management level in a reputable organization; and
• Experience in quality management systems.
• Personal integrity;
• Possession of networking skills;
• Committed team player with strong managerial skills;
• Highly analytical and organizational skills;
• Excellent interpersonal and communication skills; and
• Excellent knowledge of relevant computer software and applications.

Minimum Requirements

Candidates interested in the above positions are expected to fulfil the requirements of Chapter 6 of the Constitution of Kenya. Specifically, they must obtain and submit with their application copies of
clearance certificates from the following organizations:-

• Kenya Revenue Authority;
• Higher Education Loans Board;
• Ethics and Anti-Corruption Commission;
• Directorate of Criminal Investigations (Certificate of Good Conduct);
• and Credit Reference Bureau.