Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Aug 1, 2017
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Bidhaa Sasa ("Products Now"​ in Swahili) is a lean start-up based in Bungoma County in Kenya. It distributes and finances goods to rural households providing services to otherwise under-served communities. Bidhaa Sasa focuses on goods and services that improve the quality of life for rural families. Goods include solar lamps, so...
    Read more about this company

     

    Business Support Manager

    This is a great opportunity for a motivated, business savvy sales person to build on their business development skills in an environment that encourages professional growth. This is achieved through activities such as on the job training, coaching, mentoring and community service.

    Detailed Responsibilities:

    Process and Systems Building

    • Develop, maintain and continuously improve business processes, procedures and tools for marketing, sales, post-sales and stock management; performing quality checks
    • Develop and maintain operations manuals that define on-the ground business processes, procedures, policies, and best practices and lessons learned
    • Identify and troubleshoot all systems related issues and act as a liaison with the management team to identify further on-the ground marketing, sales and stock management support needs

    Change Management

    • Review existing processes, procedures, tools and training components, and develop process maps and suggest improvements
    • Implement changes on the ground especially with the branch managers and ensure that information on new processes are implemented across all branches
    • Ensure that the whole workforce is on board with regular changes and understand the WHY, carefully managing any resistance to change.

    Coaching and team support

    • Bridge connectivity by acting as the liaison between senior management and field staff to enhance relationships and build trust
    • Support and coach field-based sales staff in complying with all processes, systems and the use of tools relevant to them in all sales activities, particularly the branch managers
    • Work with field-based sales staff to develop and manage operations to increase efficiencies, while maintaining the highest possible levels of client service
    • Identify and understand process deficiencies and through team trainings or individual coaching ensure that they are adhered to

    Does this sound like you?

    • Does this sound like you?
    • 3 - 5 years’ experience in retail or business management
    • Strong Business Analysis skills
    • Process and organizational change management
    • Training and coaching of new processes

    Method of Application

    Interested and qualified? Go to Bidhaa Sasa on www.linkedin.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Bidhaa Sasa Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail