Partners & Channels Manager at Telkom Kenya

Role Purpose: 

To sell and manage the distribution of Telkom products and services to Partners and Channels customers within an appointed area.  The role needs to identify and facilitate sales opportunities within current and new Partners and Channels customers to maximize sales within the appointed area. This role is also responsible for:

•             Consistently achieving sales targets and growth plans for the appointed area

•             Relationship management with key customers and partners for the appointed area

Key Duties and Responsibilities

• Execute sales growth actions plans
• Build and maintain relationships with key customers and partners and facilitate the continuous growth of the customer base for the assigned area
• Determine required solution for the customer with a focus on cross- and up selling of products and services
• Develop and demonstrate a thorough understanding of the partner and customer’s business for the assigned area
• Conduct analysis of customer, partners and sales metrics, costs and categories to inform business decisions
• Continuously ensure alignment with marketing, branding and communications procedures
• Compile and execute action plans to grow the customer and partner footprint for the assigned area
• Provide insights in the growth strategies in conjunction with partners and customers and partners to drive business growth for appointed area
• Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow
• Forecast and monitor sales for the relevant market segments for appointed area
• Support the finance team in money collection and issue resolution
• Support sales administration team with required information for sales order management

Academic/ Professional Qualifications

• Bachelor’s degree in B.Com Sales & Marketing, Business Management or related field from a recognized institution 
• 2 - 3 years’ experience in a similar role

Professional Skills:

• Marketing Management
•  Sales management
•  Presentation skills
•  Supply chain understanding
•  Relationship Management
•  Negotiation Skills.