Dealer Manager at Safaricom Kenya

Brief Description

Reporting to the Senior Manager Indirect Channels – SME Sales & Regional Operations , Senior Officer – Dealer Sales Manager to develop,manage and execute sales business plans through the Dealer channel to ensure month on month growth, profitability and retention of successful Dealers.

He/She will be accountable for NPS delivery though 1st level sales support to Dealers,manage day to day assigned Dealer sales operation to meet overall revenue andacquisition targets.

Dealer Manager Job Responsibilities

• To develop plans to achieve set billing revenue targets through theDealers and ensuring their achievement month on month.
• Proper management of Dealer salestrackers to ensure enough sales pipelines to achieve the revenue targets.
• To on board through the Dealerchannel new customers on to Safaricom enterprise products & services
• To ensure quality acquisition throughthe Dealer channel by selling the correct enterprise products & services tothe customer.
• Identify and propose strategic dealers topenetrate the SME market and achieve the set KPIs
• Act as liaison with other departments and BusinessUnits to find ways to improve Dealer performance, from acquisition andretention perspective.
• Regular performance review and business reviews with the dealer toidentify opportunity areas for assigned Dealers.
• Conduct DOSA as per company standards.
• Dissemination of the relevant communication to assigned dealers and provide market Intelligence from the Dealers.

Requirements for the Dealer Manager Job

• A degree in Business Administration/B-com or equivalent from recognized university.
• Must have 2 years’ experience in managing Dealers or an Indirect channel partners.
• Experience in managing indirect channels in a telecoms environment is an added advantage.
• Strong relationship building skills, teamwork and interpersonal skills.
• Ability to inspire and manage a sales team,deliver results and meet and surpass targets;
• New business development skills.