Sales Representative - Nairobi at Emerge Egress Consulting

Role Objective:

• Our client is seeking to recruit a Sales Representative who is proactive, customer-focused, and results-driven. The role involves driving sales, expanding the customer base, and maintaining strong client relationships to support business growth within the workshop environment.

Core Duties and Responsibilities: 

• Identify and approach potential customers to generate new sales opportunities 
• Promote and sell workshop products and services to individuals and businesses 
• Respond to customer inquiries and provide accurate product information 
• Maintain strong relationships with existing clients to encourage repeat business 
• Meet and exceed set sales targets and performance goals 
• Prepare and submit daily, weekly, and monthly sales reports 
• Handle customer complaints and provide timely solutions to ensure satisfaction 
• Follow up on leads and convert them into actual sales 
• Maintain proper records of customer interactions and transactions 
• Support marketing activities, promotions, and product awareness campaigns 
• Monitor market trends and competitor activities to identify opportunities 
• Assist in stock feedback by reporting customer demand and product performance 
• Ensure proper display and presentation of products where applicable 
• Perform any other sales-related duties as assigned

Job Specifications and Qualifications:

• Diploma or Certificate in Sales & Marketing, Business Administration, or related field 
• Minimum of two (2) years Previous experience in sales (workshop or technical environment is an added advantage) 
• Proficiency in Microsoft Office Suite 

Key Competencies

• Strong communication and persuasion skills 
• Customer-focused and results-oriented mindset 
• Ability to work in a fast-paced environment 
• Good negotiation and problem-solving skills 
• High level of integrity and professionalism 
• Team player with a positive attitude