Affiliate Experience Manager at Jumia

Job Responsibilities

• Acquire new partners to grow Jumia’s affiliate marketing program
• Negotiate commission structures with top sites and partners to ensure maximum profitability.
• Own relationship and support to new partners, ensuring their education, satisfaction and maximizing their business on the program.
• Maximize networking and community building opportunities and by regularly setting up events bringing affiliates together
• Work with the marketing department to create campaigns to attract potential affiliates.
• Support affiliates regarding any inquiries they have about different features and how to best use the affiliate portal to generate the highest amount of commission.
• Troubleshoot and fix any problem that the affiliate comes to us with, and ensure the problem is solved in a quick and timely manner.
• Write educational articles on different topics to improve the affiliate experience, how to advertise,
• Create content for the affiliate newsletter, FB page and Twitter page.
• Align with designer teams to receive artwork whenever needed.
• Creation of digital marketing campaigns for all website.
• Creation of operational visuals for newsletters and social media.
• Compliance with client brief and client satisfaction regarding design
• Be creative and innovative all day long

Qualifications

• Bachelor’s degree
• At least 3 years working experience in marketing, advertising or PR
• Good working knowledge of affiliate marketing
• Great communication and network building skills
• Proficiency in Excel & Google Analytics
• Working knowledge of email platforms such as mail chimp