Senior ICT Officer at National Police Service Commission

Job Responsibilities

•  Collaborate with software developers in the installation of new applications, and in the upgrade or migration of existing Information Technology systems, to ensure minimal disruptions to business operations during the processes, and to enhance the success of the processes
• Collaborate with the Information Communication Technology user support team to resolve issues identified and escalated during daily operations, to support the smooth operations of the commission, and to enhance the trust of the users in the ability of the ICT department to provide efficient and effective ICT support in the commission
• Perform root cause analysis for recurring incidents, formalize test plans and implement troubleshooting procedures associated with database applications, to ensure fast response to the needs of the users and hence facilitate smooth operations of the commission
• Perform database troubleshooting and database restoration in the event of failure or disaster, to ensure the protection of the commission information that is critical in the commission Conduct backup and recovery management for the assigned databases, to support efficiency and effectiveness in the delivery of the commission operations due to availability of critical information, and to ensure proper storage of information that is critical in the operations of the commission
• Conduct performance tuning on the production databases, to ensure the databases have the required capacity to support the operations of the commission Conceptualize, design and implement data management systems
• Design maintenance procedures by putting them into operation Manage database security/integrity and backup procedures to ensure disaster recovery plans are implemented Write disaster recovery plans and data archiving for the commission to ensure business continuity
• Liaise with Systems Analyst, programmers, and the ICT Technical staff to ensure proper project implementations on data management Liaise with contracted companies to ensure what is stipulated in the contract is adhered to.

Qualifications

•  Bachelor’s degree in Information Technology, Business Information Technology, Computer Science or related disciplines from a recognized university
•  Must have a certificate in database management system such as, Microsoft SQL Server, IBM DB2, MySQL and Oracle Knowledge of Structured Query Language.
• Knowledge of relevant legislation. Knowledge of professional standards.
• Knowledge of professional standards
• Communication skills Interpersonal skills Organizational skills
•  Ability to work under pressure
• Ability to work well with teams
• Problem solving skills
• Supervisory skills
• Meet the requirements of Chapter Six of the Constitution of Kenya Four(4) years of service in a comparable position from a reputable organization