Club Manager at Janta Kenya

Job Description

• Attend to all the needs of revelers, hosting them and maintaining standards of the food and beverage, offering quality service.
• Organize events in liaison with the marketing department.
• Provide feedback, direction and training to the club kitchen/dining staff on how to consistently meet the company expectations with regard to food and beverage and guest satisfaction.
• Provide direction and feedback to purchasing on quality, costs and delivery of all products.
• Provide monthly castings and achievements on the food and beverage offer to guests.
• Continually assess the standard and opportunities to improve the aesthetic appeal of all the guest amenities; thereafter to provide feedback and recommendation as to how these can be improved.
• Ensure sufficient resources are in place to improve said amenities and follow up on quality of work done.
• Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
• Execute marketing, sales, organize events and operational activities, producing results that meet or exceed the projections.
• Source for the clubs ‘special’ items that are needed in terms of maintaining guest amenities.
• Provide and monitor guest feedback; suggest improvement and additions to overall guest experience.
• Ensure proper work schedules are in place and strictly followed.
• Ensure that there is a consistent standard for all Front of House presentation.
• Take a lead role in operations management with a strong ability for cost controls.

Qualifications

• Diploma/Certificate in Hospitality with a bias in F&B from a recognized institution.
• At least 2 years’ experience in hospitality industry.
• Conversant with the Restaurant POS (point of sale) system
• Good Communication/presentation skills
• Good knowledge of the products in hospitality industry