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  • Posted: Oct 16, 2017
    Deadline: Not specified
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    Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.
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    Debt Collector

    Job Responsibilities

    • Keep track of assigned accounts to identify outstanding debts
    • Plan course of action to recover outstanding payments
    • Locate and contact debtors to inquire of their payment status, by calling and visiting.
    • Negotiate payoff deadlines or payment plans
    • Handle questions or complaints from the customers
    • Investigate and resolve discrepancies
    • Create trust relationships with debtors when possible to avoid future issues
    • Update accounts status and database regularly and give reports
    • Alert superiors of debtors unwilling or unable to pay when necessary
    • Comply with legal requirements always and when legal action is unavoidable
    • Record and update full and complete account information to aid in account resolution.
    • Follow up on promise to pay and payment commitment accounts to ensure a positive resolution and client satisfaction

    Requirements

    • Proven experience as debt collector for 2-3years
    • Experience in working with targets and tight deadlines
    • Knowledge of relevant legal requirements
    • Working knowledge of MS Office and databases
    • Excellent communication and people skills
    • Great negotiating and persuading skills
    • Ability to be polite and compassionate without lacking confidence and persistence

    Method of Application

    Interested and qualified? Go to Corporate Staffing on www.corporatestaffing.co.ke to apply

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