Quality Advisor HIV/AIDS Service Delivery Support Activity (HSDSA) at Initiatives Inc

Job Summary

The Technical Advisor for Quality contributes to the project’s achievements related to strengthening Quality Assurance/Quality Improvement (QA/QI) systems and results in project-supported counties and facilities. Working under the Senior Technical Advisor for Care and Treatment, s/he will coordinate and manage the implementation capacity building support to county and facility quality managers, quality improvement teams and work improvement teams to strengthen planning, supervision, and implementation of the Kenya Quality Model for Health and the Kenya HIV Quality Framework with a focus on achieving enhanced results for HIV service delivery linked to PEPFAR’s 90-90-90 aims.

Responsibilities and Duties

• Lead planning and implementation of project QA/QI initiatives.
• Ensure project workplan activities are carried out and that QA/QI targets are achieved.
• Work with project technical leadership and S/CHMT staff to agree on quality indicators for HIV testing services; linkages to services, uptake and adherence and long-term follow-up as required.
• Coordinate training and mentorship to build QA/QI S/CHMT and facility management staff capabilities to implement the Kenya Quality Model for Health and Kenya HIV Quality Model Framework: application of HIV service delivery standards, effective QI coaching, problem identification, root cause analysis, PDSA, defining and measuring change and effectively using data to monitor improvement, management of collaborative approach.
• Support operationalization of existing QI systems at county, sub-county and facilities levels and manage the expansion of QI systems to additional facilities and sub-counties as needed.
• In collaboration with the project M&E team, mentor S/CHMT and facility QI managers to collect, analyze and use data, share results, best practices and lessons learned to foster the identification and spread of improved service delivery interventions.
• Support project staff based in the counties to integrate review of QI processes and results into routine S/CHMT and facility quarterly meetings.
• Work in close coordination with project systems strengthening staff to: ensure that planning and budgeting for QI processes is undertaken by S/CHMTs; S/CHMT organizational capacity for QA/AI is assessed and monitored; and that staff training on HIV standards of care and QI is implemented in line with project workplans.
• Contribute to project workplanning, reporting and other project technical program administration and management activities as required.

Desired Qualifications

• Degree in clinical medicine or nursing
• Masters of Public Health or other related graduate or professional degree with expertise HIV service delivery desired
• A minimum of five years managing quality improvement interventions at county and facility levels
• Experience working with Kenyan government health management and service delivery structures (CHMTs, SCHMTs and facilities)
• Highly professional comportment and ability to provide high quality technical assistance to regional, county, and sub-county leaders and represent the project among other government and donor stakeholders
• Proficiency with Microsoft Office and other common software
• Ability to travel 50% of the time
• Professional fluency in English and Swahili