Branch Manager at Virtual HR

Job description

They Are Seeking To Recruit a Highly Talented Professional To Fill In The Following Position In Their Office

Reporting to the Network Manager, The Branch Manager will be responsible for developing and implementing the branch strategy in order to support the achievement of the Company’s sales. The incumbent will also coordinate branch operations, as well as team management.

Job Accountabilities

• Overseeing effective management and control of financial expenditure at the branch level for enhanced branch profitability
• Identifying business opportunities for the branch within the region to increase the market share for all the brands assigned
• Developing and Monitoring branch targets for parts, sales, and service, to support the achievement of the overall business targets
• Implementing effective systems that facilitate communication and employee participation
• Mentoring and coaching direct reports to support efficient and effective succession planning to ensure the branch has the required competencies
• Monitoring compliance with statutory and manufacture requirements with the support of the respective brands, to ensure minimal risk exposure due to noncompliance
• Networking with key stakeholders within the community to promote branch services and identify business opportunities
• Promoting customer satisfaction through timely resolution of all customer complaints at the branch.
• Coordinating general administration of the branch

Qualifications

• Bachelor’s Degree in Automotive or business related field
• Postgraduate Diploma in Business Management or equivalent
• A minimum of 10 years of experience in the motor industry with 3 years’ experience in management
• Well-developed business acumen
• Excellent report writing, presentation, communication and problem-solving skills