Customer Service Representative at Flexi-Personnel

Our client, an online dating company that operates 35 niche dating websites based on religion, ethnicity, lifestyle and special interests is looking for enthusiastic and self-motivated customer Service Representatives, flexible to work on shift basis. The ideal candidate must have outstanding computer skills and ready to work in a call centre.

Job Responsibilities

• Screening and moderating user submitted content, answering support
  requests and performing support functions.
• Moderating and screening written user content on Profiles.
• Moderating and screening user submitted photos.
• Answering Online Help Requests.
• Answering telephone support requests.
• Processing Testimonials (depending on language).
• Various support tasks assigned.

Qualifications

• Internet and Computer literate.
• Excellent communication skills.
• Certificate/ Degree/ Diploma in any field.
• Passion for Customer Service.
• Ability to respond promptly to customer inquiries.
• Ability to multitask and take up more workload when required.
• Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important).
• Very good work ethics (is reliable, motivated, professional).
• Ladies are encouraged to apply.