ICT Program Director/Manager at Ericsson

Job description

In This Role, You Will

• Drive the delivery methodology and execution of ICT projects related to Cloud
• Educate, coach, train and develop delivery teams in ICT ways of working
• Support delivery team members in successful ICT delivery frameworks to drive customer value and manage customer expectations
• Ensure our ICT projects related to Cloud are fulfilled and delivered in time, in high quality and within budget
• Partner with the customer to analyse and propose improvements on their processes, operations, organisation and IT
• Monitor ICT program performance
• Coach and mentor colleagues
• Drive or participate in customer engagements from lead support to contract fulfilment Identifying upside opportunities
• Design and deliver IT transformation projects for customers in the region

As Our Ideal Candidate, You Will Have

• Tertiary qualification Information Technology, Engineering or related
• Strong experience engaging C-level customers in complex delivery programs
• Extensive experience building ICT capability in complex organisations
• Background in delivering ICT transformation projects Cloud Infrastructure
• Proven experience training and educating organisations on ICT end to end project delivery including consulting capabilities (business processes, managed services …)
• Experience in generating new business opportunities Excellent communication skills

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.

Primary country and city: Kenya (KE) || || Nairobi || 21092

Req ID: 223622