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FHI 360 (formerly Family Health International) is a nonprofit human development organization based in North Carolina. FHI 360 serves more than 70 countries and all U.S. states and territories
JOB DESCRIPTION
Reports To: Senior Technical Officer - Laboratory
Project: HIV Service Delivery Support Activity – Rift Valley
JOB SUMMARY:
Provides laboratory mentorship with technical assistance, capacity building, training, and quality assurance services. In addition, prepares laboratory procedures and manuals and trains staff in their use. Prepares reports and supports the follow-up of technical assistance and assessment visits to include corrective actions and capacity building initiatives to medical laboratories serving the public health project
ESSENTIAL JOB FUNCTIONS: DUTIES AND RESPONSIBILITIES:
Working closely with Senior Technical Officer - Laboratory as well as regional multidisciplinary mentorship teams and capacity laboratory in providing technical assistance to ensure and enhance the quality of laboratory services. Specifically, the key responsibilities are:
- Work closely with facility based laboratory staff to provide laboratory technical assistance as needed and requested as part of overall mentorship improvement schemes.
- Provide mentorship and coaching, OJT and support supervision of laboratory and other staff on laboratory related services and procedures in the respective regions
- Ensure good laboratory networks for sample shipping and timely results delivery in supported regions
- Support the preparation and delivery of trainings to laboratory staff (including general laboratory technician training and laboratory supervisor training) and training-related services.
- In close collaboration with laboratory management support the follow-up of needed corrective and preventive actions.
- Assist laboratories and capacity laboratory hire with development of routine SOP development and internal quality control interpretation/EQA.
- Support selected laboratories with preparation towards the implementation of ISO15189/WHO-AFRO accreditation process.
- Provide laboratory improvement report of all the laboratories within his/her allocated region within the agreed time period.
- Perform other duties as assigned.
KNOWLEDGE, SKILL, ABILITIES, EXPERTISE AND COMPLEXITY:
- Working knowledge of laboratory ISO 15189/WHO AFRO implementation
- Proven capability and direct experience in clinical and research laboratory functions and services, including in resource constrained settings.
- Resourceful and creative thinker with the ability to develop simple and efficient solutions and recommendations.
- Excellent attention to detail.
- Excellent interpersonal skills, particularly diplomacy.
- Good in both written and spoken English and report writing.
- Direct experience developing and delivering trainings in laboratory sciences.
- Experience in an accredited lab or a lab undergoing accreditation will be an added advantage
MINUMUM REQUIREMENT STANDARDS:
- BS/BA in relevant field with 5-7 years or Diploma/Higher National Diploma in Medical Laboratory Technology or equivalent with at least 7-9 years related work experience within a clinical or research laboratory including experience with laboratory quality control and quality assurance systems and implementation; Supervisory experience is preferred.
- Ability and aptitude to provide laboratory accreditation mentorship services and to perform quality assurance assessments against accepted national and international standards and regulations.
- Experience working with a HIV/TB program is an added advantage.
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