Market and Customer Research Analyst at Koko Networks

Job description

Company Overview

Job Responsibilities

Your responsibilities will include but are not limited to:

• Analyze and visualize data on our customer base and the Nairobi market in general using Excel and/or statistical packages (e.g., R or Stata)
• Identify trends and draw strong conclusions from research data
• Write detailed, conclusive reports for internal and external stakeholders such as KOKO’s Executive Committee, partners, and investors
• Participate in designing research studies to ensure data quality

Qualifications

• 2+ years’ work experience in an analytical role, preferably working with market research data
• Advanced skills in Excel
• Experience with other analytical/statistical software packages such as Stata or R
• Excellent written English and report-writing skills
• Experience in creating data visualizations using Tableau or similar tools is a plus, but not required
• Business acumen - you are able to understand how your work fits into the “big picture” of KOKO’s business, and make recommendations for our business based on research findings
• Comfort with a fast-paced startup environment
• Undergraduate degree